AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Elara Caring Tech Stack and Enterprise Applications

Elara Caring ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Microsoft Dynamics GP Workday Financial Management ERP Financial ERP n/a 2019 2019
In 2019, Elara Caring implemented Workday Financial Management as its ERP Financial system, migrating core financial operations from Microsoft Dynamics GP. The deployment centralized general ledger control and financial processes for a multi-entity healthcare services organization with 26,000 employees, establishing Workday Financial Management as the primary platform for accounting and reporting. The implementation focused on fixed asset management, lease accounting, general ledger processing, journal entry workflows, reconciliations, and financial reporting. Workday Financial Management was configured to support journal entry templates and reconciliation workflows, while macros and spreadsheet formulas were used during the transition to convert input and output into user friendly formats for journal entries and month end reconciliations. Data conversion and operational cutover included migrating asset and lease records from Microsoft Dynamics GP into Workday Financial Management, and consolidating fixed asset and lease accounting processes across multiple entities. Operational coverage extended to corporate accounting, fixed asset teams, lease accounting specialists, month end close staff, and audit preparatory functions, with finance teams responsible for monthly balance sheet and income statement flux analysis for management reporting. Governance changes included strengthened reporting through collaboration with the Workday administrator to align Workday reports with healthcare industry needs, formal review and approval of staff level month end entries, and management of department provided by client requests for end of year audit readiness. The project also centralized preparation of financial statement footnote disclosures for Goodwill, Intangible Assets and Lease obligations as part of the new Workday Financial Management control environment.
Elara Caring HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2013 2013
In 2013, Elara Caring implemented iCIMS Recruit Applicant Tracking System, an Applicant Tracking System deployed to manage external candidate applications through the company careers site. The deployment is centered on a web-embedded careers portal that routes applicant data directly into iCIMS Recruit Applicant Tracking System for talent acquisition and hiring workflows. The implementation covers core ATS capabilities including job requisition and posting, application intake, candidate profile capture, and prepopulation workflows for external applicants. iCIMS Recruit Applicant Tracking System was configured to standardize requisition creation, capture structured applicant records, and provide hiring managers with a centralized view of candidate progress through screening and interview stages. Observed integrations include prepopulation of candidate information from CareerBuilder and connections to TalentNetwork job distribution, enabling inbound applicant flow from external job boards into iCIMS. Operational coverage is focused on corporate recruiting via the public careers site, supporting hiring processes across clinical and nonclinical business functions within Elara Caring. Governance appears to be organized around centralized ATS ownership by talent acquisition, with process controls for requisition approvals and candidate screening workflows embedded in the application. The implementation emphasizes orchestration of the recruitment lifecycle, applicant tracking, and web-based application capture using iCIMS Recruit Applicant Tracking System.
Interview Scheduling HCM 2020 2020
Recruiting Chatbot HCM 2021 2021
Recruiting, Applicant Tracking System HCM 2020 2020
Skills Intelligence HCM 2022 2022
Elara Caring AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow AI Platform Generative AI Platforms AI Development n/a 2023 2023
In 2023, Elara Caring implemented the ServiceNow AI Platform, under the Generative AI Platforms category, to centralize service workflows and introduce AI-enabled process automation across the organization. The initiative aligns with capabilities introduced in the Now Platform Utah release, leveraging AI Search, Process Optimization with embedded RPA, Workforce Optimization, and Document Intelligence to simplify service delivery and administrative workflows. ServiceNow AI Platform was configured to expose functional modules including AI Search for natural language knowledge retrieval, Process Optimization extended beyond ITSM into field and service workflows, RPA for task automation, Workforce Optimization to support HR Service Delivery and manager dashboards, and Document Intelligence for automated extraction from invoices and long-form clinical and administrative documents. Security and resilience capabilities were provisioned using the Security Incident Response Workspace, Operational Resilience Workspace, and Log Export Service to centralize incident analysis and platform telemetry. The Next Experience user interface and Theme Builder were used to standardize agent and caregiver-facing experiences and reduce friction for frontline users. The deployment focused on cross-functional coverage across clinical operations and caregiver coordination, HR, finance, procurement, facilities, and enterprise IT, consolidating service delivery and case management workflows on the ServiceNow AI Platform. Process owners were configured to apply AI-driven recommendations and trigger RPA playbooks for repetitive administrative tasks, while security analysts and resilience teams were given centralized workspaces for incident triage and enterprise risk visibility. Document Intelligence was scoped to accelerate payroll, billing, and procurement document flows, enabling automation of high-volume text extraction and table parsing. Governance was organized around platform owners and process stewards responsible for model tuning, content curation for AI Search, and approval workflows for automation playbooks to enable staged rollout. Enterprise architect and operations workspaces provided visibility into application redundancy and critical dependencies, supporting controlled adoption of Generative AI Platforms features across Elara Caring. Elara Caring positioned the ServiceNow AI Platform to simplify experiences and drive organizational agility while maintaining centralized control over security and operational workflows.
Elara Caring CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Elara Caring TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2020 2020
Elara Caring PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Elara Caring IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Elara Caring CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Elara Caring

First Name Last Name Title Function Department Email Phone
VP, Talent Acquisition VP HR
Talent Acquisition Manager HOS, BH and Sourcing Manager HR
Senior Talent Acquisition Operations Manager Manager HR
Human Resources Business Partner Manager HR
Talent Acquisition Partner Manager HR
Talent Acquisition Manager Manager HR
Chief People Officer CXO HR
Vice President, Talent Acquisition VP HR
Talent Acquisition Manager Manager HR

Apps Being Evaluated by Elara Caring Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elara Caring IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elara Caring digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Elara Caring Technographics
Elara Caring is a Healthcare organization based in United States, with around 26000 employees and annual revenues of $800.0 million.
Elara Caring operates a diverse technology stack with applications such as Workday Financial Management, iCIMS Recruit Applicant Tracking System and ServiceNow AI Platform, covering areas like ERP Financial, Applicant Tracking System and Generative AI Platforms.
Elara Caring has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Workday, iCIMS and ServiceNow.
Elara Caring recently adopted applications including ServiceNow AI Platform in 2023, ServiceNow Skills Foundation in 2022 and Paradox Olivia Chatbot in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Elara Caring’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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