Dallas, 75234, TX,
United States
Elara Caring Technographics
Elara Caring Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elara Caring and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26000 Elara Caring employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elara Caring has purchased the following applications: Workday Financial Management for ERP Financial in 2019, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, ServiceNow AI Platform for Generative AI Platforms in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elara Caring is running and its propensity to invest more and deepen its relationship with Workday , iCIMS , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elara Caring revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elara Caring intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elara Caring Tech Stack and Enterprise Applications
Elara Caring ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Microsoft Dynamics GP | Workday Financial Management | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Elara Caring implemented Workday Financial Management as its ERP Financial system, migrating core financial operations from Microsoft Dynamics GP. The deployment centralized general ledger control and financial processes for a multi-entity healthcare services organization with 26,000 employees, establishing Workday Financial Management as the primary platform for accounting and reporting.
The implementation focused on fixed asset management, lease accounting, general ledger processing, journal entry workflows, reconciliations, and financial reporting. Workday Financial Management was configured to support journal entry templates and reconciliation workflows, while macros and spreadsheet formulas were used during the transition to convert input and output into user friendly formats for journal entries and month end reconciliations.
Data conversion and operational cutover included migrating asset and lease records from Microsoft Dynamics GP into Workday Financial Management, and consolidating fixed asset and lease accounting processes across multiple entities. Operational coverage extended to corporate accounting, fixed asset teams, lease accounting specialists, month end close staff, and audit preparatory functions, with finance teams responsible for monthly balance sheet and income statement flux analysis for management reporting.
Governance changes included strengthened reporting through collaboration with the Workday administrator to align Workday reports with healthcare industry needs, formal review and approval of staff level month end entries, and management of department provided by client requests for end of year audit readiness. The project also centralized preparation of financial statement footnote disclosures for Goodwill, Intangible Assets and Lease obligations as part of the new Workday Financial Management control environment.
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Elara Caring HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Elara Caring implemented iCIMS Recruit Applicant Tracking System, an Applicant Tracking System deployed to manage external candidate applications through the company careers site. The deployment is centered on a web-embedded careers portal that routes applicant data directly into iCIMS Recruit Applicant Tracking System for talent acquisition and hiring workflows.
The implementation covers core ATS capabilities including job requisition and posting, application intake, candidate profile capture, and prepopulation workflows for external applicants. iCIMS Recruit Applicant Tracking System was configured to standardize requisition creation, capture structured applicant records, and provide hiring managers with a centralized view of candidate progress through screening and interview stages.
Observed integrations include prepopulation of candidate information from CareerBuilder and connections to TalentNetwork job distribution, enabling inbound applicant flow from external job boards into iCIMS. Operational coverage is focused on corporate recruiting via the public careers site, supporting hiring processes across clinical and nonclinical business functions within Elara Caring.
Governance appears to be organized around centralized ATS ownership by talent acquisition, with process controls for requisition approvals and candidate screening workflows embedded in the application. The implementation emphasizes orchestration of the recruitment lifecycle, applicant tracking, and web-based application capture using iCIMS Recruit Applicant Tracking System.
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Interview Scheduling | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Skills Intelligence | HCM |
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2022 | 2022 |
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Elara Caring AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow AI Platform | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023, Elara Caring implemented the ServiceNow AI Platform, under the Generative AI Platforms category, to centralize service workflows and introduce AI-enabled process automation across the organization. The initiative aligns with capabilities introduced in the Now Platform Utah release, leveraging AI Search, Process Optimization with embedded RPA, Workforce Optimization, and Document Intelligence to simplify service delivery and administrative workflows.
ServiceNow AI Platform was configured to expose functional modules including AI Search for natural language knowledge retrieval, Process Optimization extended beyond ITSM into field and service workflows, RPA for task automation, Workforce Optimization to support HR Service Delivery and manager dashboards, and Document Intelligence for automated extraction from invoices and long-form clinical and administrative documents. Security and resilience capabilities were provisioned using the Security Incident Response Workspace, Operational Resilience Workspace, and Log Export Service to centralize incident analysis and platform telemetry. The Next Experience user interface and Theme Builder were used to standardize agent and caregiver-facing experiences and reduce friction for frontline users.
The deployment focused on cross-functional coverage across clinical operations and caregiver coordination, HR, finance, procurement, facilities, and enterprise IT, consolidating service delivery and case management workflows on the ServiceNow AI Platform. Process owners were configured to apply AI-driven recommendations and trigger RPA playbooks for repetitive administrative tasks, while security analysts and resilience teams were given centralized workspaces for incident triage and enterprise risk visibility. Document Intelligence was scoped to accelerate payroll, billing, and procurement document flows, enabling automation of high-volume text extraction and table parsing.
Governance was organized around platform owners and process stewards responsible for model tuning, content curation for AI Search, and approval workflows for automation playbooks to enable staged rollout. Enterprise architect and operations workspaces provided visibility into application redundancy and critical dependencies, supporting controlled adoption of Generative AI Platforms features across Elara Caring. Elara Caring positioned the ServiceNow AI Platform to simplify experiences and drive organizational agility while maintaining centralized control over security and operational workflows.
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Elara Caring CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Elara Caring TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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Elara Caring PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Elara Caring IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Elara Caring CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Elara Caring
Apps Being Evaluated by Elara Caring Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||