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Parexel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Parexel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Parexel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parexel has purchased the following applications: Kofax MarkView for AP Automation in 2018, Workday Absence Management for Absence and Leave Management in 2021, AppWorx Workload Automation for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parexel is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Workday , IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parexel revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parexel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Parexel implemented Kofax MarkView for AP Automation. The deployment was executed with Tungsten Automation as the vendor and focused on automating accounts payable invoicing within Parexel’s global finance and purchasing environment.
The Kofax MarkView implementation encompassed invoice capture, optical character recognition and document classification, automated validation and exception handling, and workflow routing for approvals and archival. Configuration work included rules-based indexing, approval hierarchy configuration, and ongoing tuning of capture and validation rules to reduce manual data entry for AP staff.
Integrations were established with Oracle Financials to support invoice posting and accounting synchronization, and the implementation operated alongside other global finance systems such as SAP Concur and Deltek Time as part of Parexel’s broader IT estate. Operational support included database-level troubleshooting and ad-hoc SQL scripting for reconciliation and back-end fixes, service and server restarts when required, and coordination of data feed validation.
Governance and process work followed Parexel’s application support and change processes, with user acceptance testing, JIRA-managed change and defect workflows, and Sarbanes-Oxley compliance reporting responsibilities handled by the IT support team. The implementation was positioned as an operational AP Automation capability supporting finance, accounts payable, and purchasing processes across Parexel’s global sites.
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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Expense Management | ERP Financial Management |
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2021 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2022 |
In 2021, Parexel implemented Workday Absence Management to centralize employee time off and leave tracking within its Absence and Leave Management capability for HR Shared Services. The deployment was executed as part of a broader Workday HCM footprint, with explicit alignment to Workday Core HCM, Onboarding, and Offboarding modules.
Workday Absence Management was configured to support standard absence plans, entitlement and accrual calculations, eligibility rules, leave request and approval workflows, and absence reporting to meet global policy and local law requirements. Configuration work focused on aligning absence plans and approval routing with corporate HR policies while enabling manager and employee self-service for leave administration.
Operational coverage spanned Parexel's HR Shared Services structure, delivered through four regional HR Shared Services centers and a global HR operations team that numbered roughly 41 HR professionals during the 2021 rollout. The implementation served HR Operations and partner Centers of Excellence, and it was incorporated into broader HR projects including mergers and acquisitions and divestitures.
Governance and process changes emphasized SOP ownership, audit and compliance responsibilities, and ongoing process optimization for HRSS disciplines. Subject matter expertise for the program resided within Parexel's Global HR Shared Services team who functioned as Workday Absence Management SMEs and process owners during the rollout and subsequent operational steady state.
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Applicant Tracking System | HCM |
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2014 | 2014 |
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BackGround Screening | HCM |
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2022 | 2022 |
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BackGround Screening | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2020 | 2020 |
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Offboarding | HCM |
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2021 | 2022 |
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Onboarding | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2021 | 2022 |
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Recruiting | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Workforce Management | HCM |
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2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Parexel deployed AppWorx Workload Automation to orchestrate enterprise batch processing and data pipelines, classified under Business Process Management. The AppWorx Workload Automation implementation supported a Finance operating model shift that centralized core reporting and planning workstreams for the Oracle Hyperion suite.
AppWorx was configured to schedule and execute shell scripts and automated metadata update scripts for Hyperion Planning, Hyperion Essbase, HFM and FDMEE, and to run UC4 job flows for bulk data loads. Functional capabilities implemented included job scheduling, workload orchestration, automated data load pipelines, and cross-environment data refresh operations, supported by system level requirement definitions, functional specifications and testing strategies.
Named environment components integrated with the scheduling layer included Hyperion Planning 11x, Hyperion Essbase 11x, CAPEX and Workforce planning modules, ARM, FDMEE, DRM, SmartView, Calc Manager, Windows 2008, Linux and Exalytics. Security provisioning leveraged Active Directory shared services for group and dimension level access, with AppWorx jobs invoking FDMEE import formats, DLRs and other EPM interfaces to move and reconcile financial data.
Governance and operationalization emphasized formal documentation and controls, including creation of ARM profiles, reconciliation workflows, security classes, forms and grids, plus automated administrative scripts for metadata synchronization across HFM, Planning and FDMEE. Ongoing administration covered job schedule ownership, user support and SR driven issue resolution with Oracle for Hyperion components, ensuring orchestration and security processes were embedded into Finance reporting and planning operations.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2010 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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