ADA Fastfix
Unit 10, Cressex Business Park, Lancaster R,
High Wycombe, HP12 3QL,
United Kingdom
High Wycombe, HP12 3QL,
United Kingdom
44 14 9447-8478
Distribution
ADA Fastfix Technographics
ADA Fastfix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ADA Fastfix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 ADA Fastfix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ADA Fastfix has purchased the following applications: OGL prof.ITplus for ERP Financial in 2019, Tawk.to for Chatbots and Conversational AI in 2018, Feefo Surveys for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ADA Fastfix is running and its propensity to invest more and deepen its relationship with OGL Software , Tawk.to , Feefo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ADA Fastfix revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ADA Fastfix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ADA Fastfix Tech Stack and Enterprise Applications
ADA Fastfix ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OGL Software | Legacy | OGL prof.ITplus | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 ADA Fastfix implemented OGL prof.ITplus to support ERP Financial functions across its UK distribution operations, aligning purchasing, order processing, inventory control, and core accounting workflows. The deployment targeted the companys commercial and finance teams, with the application positioned as the primary system for transactional finance and stock management in a 90 employee distribution business.
OGL prof.ITplus was configured to cover standard ERP Financial capabilities including purchase order processing, stock catalogue management, order entry, pricing and discounting, inventory control, and nominal ledger transaction capture. Configuration work focused on product master data, catalogue publication processes, order-to-cash automation, and accounts payable and receivable posting rules to enforce consistent financial postings and stock valuation flows.
Operational coordination extended beyond the core ERP, with staff responsibilities connecting website catalogue production, marketplace selling and customer order capture. The organisation maintained detailed knowledge of Amazon UK Seller Central and the eBay selling platform and liaised with external IT providers for website connectivity and troubleshooting, enabling the ERP to be the authoritative source for product and pricing data while web and marketplace channels were managed in parallel.
Governance and process changes emphasized centralizing purchasing and catalog control, instituting content audits and cross-functional collaboration to align website content with the companys product and financial records. Personnel including the Web Services Executive are documented as having extensive knowledge of OGL prof.ITplus, supporting ongoing catalogue management, order accuracy, and vendor coordination as part of routine operational governance.
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ADA Fastfix AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, ADA Fastfix implemented Tawk.to on its website. Tawk.to is a Chatbots and Conversational AI application deployed as an embedded web chat widget to handle live messaging and asynchronous visitor inquiries, targeting customer-facing interactions for the Distribution business and supporting frontline customer support and lead capture workflows.
The deployment leverages a lightweight JavaScript widget embedded across site pages, enabling real-time messaging, visitor monitoring, canned responses, chat transcripts, and basic ticketing workflows typical of Chatbots and Conversational AI. Configuration emphasized agent routing and message templates to streamline responses across customer service and sales touchpoints, with web operations and customer support teams administering the Tawk.to instance and updating messaging rules and agent availability.
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ADA Fastfix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feefo | Legacy | Feefo Surveys | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, ADA Fastfix implemented Feefo Surveys on its website. ADA Fastfix, a United Kingdom distribution business with approximately 90 employees, deployed Feefo Surveys as its Customer Experience solution to capture verified buyer feedback and post purchase reviews directly through its online storefront, supporting customer service and ecommerce teams.
Feefo Surveys was configured to collect structured survey responses and ratings and to publish verified reviews on site, with focus on front end survey instrumentation and feedback capture at point of sale and post delivery. Implementation governance emphasized review moderation and designated response ownership within customer service, and the Feefo Surveys application centralizes customer feedback to operationalize review response processes and product feedback loops for ADA Fastfix.
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ADA Fastfix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ADA Fastfix CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at ADA Fastfix
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Managing Director | CXO | Operations | |
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Warehouse/yard operative | Manager | Operations | |
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Sales Director | Director | Sales | |
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Apps Being Evaluated by ADA Fastfix Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ADA Fastfix IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ADA Fastfix digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ADA Fastfix Technographics
ADA Fastfix is a Distribution organization based in United Kingdom,
with around 90 employees and annual revenues of $55.0 million.
ADA Fastfix operates a diverse technology stack with applications such as
OGL prof.ITplus, Tawk.to and Feefo Surveys,
covering areas like ERP Financial, Chatbots and Conversational AI and Customer Experience.
ADA Fastfix has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OGL Software, Tawk.to and Feefo.
ADA Fastfix recently adopted applications including
Feefo Surveys in 2020, Cloudflare CDN in 2020 and OGL prof.ITplus in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ADA Fastfix’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ADA Fastfix’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ADA Fastfix technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.