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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

A.W. & D. Hammond Tech Stack and Enterprise Applications

A.W. & D. Hammond AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visitor Chat Legacy Visitor Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, A.W. & D. Hammond deployed Visitor Chat on its public website. Visitor Chat is implemented as an on‑site conversational interface and is categorized as Chatbots and Conversational AI, delivering a visible live chat widget that engages visitors on product and contact pages. A.W. & D. Hammond uses Visitor Chat to support website customer engagement and lead capture, aligning the application with sales and customer service business functions. The implementation uses standard Chatbots and Conversational AI capabilities such as templated conversational flows, automated responses for common inquiries, lead capture steps, and agent handoff for issues requiring human intervention. Operational ownership is centered on web and customer-facing teams within the company, with the Visitor Chat instance embedded in the site to handle inbound customer inquiries and prospect qualification. No external integrations are documented in the public source, so integrations with CRM or ticketing systems are not described.
A.W. & D. Hammond Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, A.W. & D. Hammond implemented Microsoft 365 as their Collaboration platform. Public site references show Microsoft 365 is in use on the company website, confirming the organization adopted Microsoft 365 for cloud based productivity and collaboration services for its 262 employees. The Microsoft 365 deployment is described in operational terms consistent with Collaboration implementations, encompassing cloud based Office applications, business email, real time teamwork and document storage and sharing components included in Microsoft 365. Configuration and governance activities align with standard tenant administration, user provisioning, mailbox management and document access controls to support internal collaboration workflows. The implementation narrative centers on surfacing collaboration endpoints on public web properties and applying tenant level controls to manage productivity and file sharing across the business.
A.W. & D. Hammond CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Feefo Legacy Feefo Surveys Customer Experience CRM n/a 2019 2019
In 2019, A.W. & D. Hammond implemented Feefo Surveys as part of its Customer Experience tooling. Feefo Surveys is embedded on the company website to capture verified customer feedback at online purchase and service touchpoints. The deployment centers on web-based survey instrumentation, configurable survey flows, response capture, and reporting dashboards. Feefo Surveys collects and stores customer reviews and survey responses, and the implementation leverages templated survey content and moderation controls common to the Customer Experience category. Operational ownership is aligned with customer service and marketing functions, with governance focused on review moderation, response management, and publishing workflows. The implementation is scoped to website customer interactions, centralizing feedback for the Customer Experience function and for downstream use in service and communications processes.
Customer Experience CRM 2022 2022
A.W. & D. Hammond IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2013 2013
A.W. & D. Hammond CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at A.W. & D. Hammond

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by A.W. & D. Hammond Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from A.W. & D. Hammond IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the A.W. & D. Hammond digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD A.W. & D. Hammond Technographics
A.W. & D. Hammond is a Automotive organization based in United Kingdom, with around 262 employees and annual revenues of $75.6 million.
A.W. & D. Hammond operates a diverse technology stack with applications such as Visitor Chat, Microsoft 365 and Feefo Surveys, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
A.W. & D. Hammond has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visitor Chat, Microsoft and Feefo.
A.W. & D. Hammond recently adopted applications including Hotjar in 2022, Feefo Surveys in 2019 and Visitor Chat in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A.W. & D. Hammond’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates A.W. & D. Hammond’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A.W. & D. Hammond technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.