List of Visitor Chat Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Visitor Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Visitor Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Visitor Chat for Chatbots and Conversational AI include: Steven Eagell Group, a United Kingdom based Distribution organisation with 1470 employees and revenues of $1.34 billion, Perrys, a United Kingdom based Automotive organisation with 1390 employees and revenues of $1.03 billion, Allen Motor Group, a United Kingdom based Automotive organisation with 1000 employees and revenues of $938.0 million, Rygor Group, a United Kingdom based Professional Services organisation with 687 employees and revenues of $366.9 million, Motus Commercials, a United Kingdom based Automotive organisation with 545 employees and revenues of $282.0 million and many others.
Contact us if you need a completed and verified list of companies using Visitor Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Visitor Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A.W. & D. Hammond | Automotive | 262 | $76M | United Kingdom | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, A.W. & D. Hammond deployed Visitor Chat on its public website. Visitor Chat is implemented as an on‑site conversational interface and is categorized as Chatbots and Conversational AI, delivering a visible live chat widget that engages visitors on product and contact pages. A.W. & D. Hammond uses Visitor Chat to support website customer engagement and lead capture, aligning the application with sales and customer service business functions.
The implementation uses standard Chatbots and Conversational AI capabilities such as templated conversational flows, automated responses for common inquiries, lead capture steps, and agent handoff for issues requiring human intervention. Operational ownership is centered on web and customer-facing teams within the company, with the Visitor Chat instance embedded in the site to handle inbound customer inquiries and prospect qualification. No external integrations are documented in the public source, so integrations with CRM or ticketing systems are not described.
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All In Auto Group | Automotive | 10 | $5M | United States | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, All In Auto Group implemented Visitor Chat, deploying Visitor Chat as a website embedded solution within the Chatbots and Conversational AI category. The deployment places the Visitor Chat widget on the public website to capture customer inquiries, qualify leads, and support sales and service workflows for the United States based automotive retailer with roughly 10 employees.
The implementation focuses on core conversational capabilities typical for Chatbots and Conversational AI, including a web widget, templated greetings, form based lead capture, basic FAQ automation and conversational routing to on site staff. Governance has been aligned to a lean operational model where dealership sales staff monitor chat sessions and maintain conversational scripts through the Visitor Chat administration interface, with rollout scoped to the main site and configuration optimized for appointment requests and lead qualification.
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Allen Motor Group | Automotive | 1000 | $938M | United Kingdom | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Allen Motor Group implemented Visitor Chat on its public website. Visitor Chat is deployed as a web-embedded conversational layer in the Chatbots and Conversational AI category, delivering customer-facing messaging and real-time guidance across vehicle retail and service pages.
The Visitor Chat implementation encompasses live chat agent handoff, automated conversational flows for lead capture and qualification, and contextual messaging tied to inventory and service content. Visitor Chat was configured to surface chat widgets on retail and aftersales pages, execute scripted qualification logic, and capture contact and intent data for downstream follow up.
Operational coverage is the company website, supporting customer engagement for sales and service business functions within Allen Motor Group across the United Kingdom. Governance and ongoing content control are oriented around digital marketing and operations teams for conversational script updates, escalation rules, and channel management to align chat interactions with existing web lead intake processes.
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Allstar Auto Sales | Automotive | 10 | $1M | United States | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Allstar Auto Sales implemented Visitor Chat on its public website. Visitor Chat is deployed as a Chatbots and Conversational AI solution to handle inbound customer inquiries, qualify prospective buyers, and capture contact information for follow up. The implementation centers on a web embedded chat widget and uses Visitor Chat automated conversational flows to present inventory, answer common questions, and gather lead data.
The deployment is a cloud hosted SaaS widget embedded into the Allstar Auto Sales site, with configuration managed by internal staff to align message templates and response rules to dealership workflows. Operational scope is customer facing across the company website, impacting sales and customer service functions and front line lead intake processes. Governance is lightweight, with the small team owning conversation design and escalation rules, and the Visitor Chat application serving as the primary conversational interface for online shopper engagement.
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Any Colour Car | Automotive | 10 | $1M | United Kingdom | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020 Any Colour Car implemented Visitor Chat on its public website, deploying Visitor Chat as a customer-facing Chatbots and Conversational AI application to manage web inquiries and capture sales leads. The implementation is scoped to the company website serving the United Kingdom audience, aligning the Visitor Chat application with customer engagement and lead qualification business functions for a 10 person automotive retailer.
Visitor Chat was configured as a site-embedded, cloud-hosted conversational widget with scripted greeting flows, FAQ automation, form-based lead capture, and escalation pathways to human responders. Operational ownership and content governance are handled in-house by the small sales and operations team, with regular updates to conversational scripts and routing rules to keep the Chatbots and Conversational AI behavior aligned to sales and support workflows.
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Automotive | 10 | $1M | United Kingdom | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2020 | n/a |
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Automotive | 10 | $1M | United States | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2021 | n/a |
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Automotive | 50 | $5M | United States | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2021 | n/a |
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Automotive | 10 | $5M | Canada | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2024 | n/a |
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Automotive | 10 | $1M | United States | Visitor Chat | Visitor Chat | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Visitor Chat
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