Canon City, 81215, CO,
United States
Aaa Authorized Svc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aaa Authorized Svc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Aaa Authorized Svc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aaa Authorized Svc has purchased the following applications: ActivEngage for Chatbots and Conversational AI in 2016, Xtime Spectrum Schedule for Online Meeting Scheduling in 2017, Emplifi Astute VoCiperceptions for Customer Experience in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aaa Authorized Svc is running and its propensity to invest more and deepen its relationship with ActivEngage , Xtime , Emplifi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aaa Authorized Svc revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aaa Authorized Svc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Aaa Authorized Svc deployed ActivEngage on its public website, using ActivEngage and the Apps Category . The implementation centered on embedding the ActivEngage web chat widget into lindnerauto.com to capture leads and handle service and sales inquiries online.
Configuration work emphasized the web-embedded JavaScript widget, real-time messaging workflows, rule-based response templates, and session handoff to internal staff. Governance and operations were managed internally by company personnel, integrating ActivEngage administration into existing customer engagement and service response processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xtime | Legacy | Xtime Spectrum Schedule | Online Meeting Scheduling | Collaboration | n/a | 2017 | 2017 |
In 2017, Aaa Authorized Svc implemented Xtime Spectrum Schedule on its public website. Aaa Authorized Svc implemented Xtime Spectrum Schedule, an Online Meeting Scheduling application, to provide web-based service appointment booking for its automotive service operations. The implementation is surfaced as an embedded booking interface on the company website and is oriented toward customer self-service appointment entry. The deployment targets the service desk workflow and front-line service staff for scheduling and intake of vehicles.
Functional capabilities consistent with Online Meeting Scheduling are present in this website deployment, including appointment booking, calendar synchronization, customer self-service scheduling, and automated confirmation workflows. Operational scope is the company service department within the United States and is sized to the organization of roughly 20 employees, so governance and scheduling rules are likely managed centrally by service managers. Xtime Spectrum Schedule is used to align technician availability with online appointment slots and to streamline customer booking workflows without named third party integrations listed in the source.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emplifi | Legacy | Emplifi Astute VoCiperceptions | Customer Experience | CRM | n/a | 2011 | 2011 |
In 2011 Aaa Authorized Svc implemented Emplifi Astute VoCiperceptions on its website. The Emplifi Astute VoCiperceptions deployment is positioned as a Customer Experience solution embedded in the Lindnerauto public site to capture on-page customer perceptions and feedback.
The implementation uses a lightweight web-embedded architecture typical for website instrumentation, with front-end capture mechanisms such as short surveys, feedback forms, and session-based prompts that feed into the applications reporting and dashboard capabilities. Configuration is scaled to a 20-employee automotive retailer, emphasizing streamlined survey flows, basic sentiment and perception analysis, and operational dashboards for small team consumption.
Operational scope focuses on customer-facing business functions including service desk interactions, sales inquiry handling, and online appointment or lead capture touchpoints, with captured feedback routed to staff for review and follow-up. Governance is aligned to a small-team model where a designated owner reviews VoC dashboards and triages feedback into operational actions and workflow adjustments.
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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