Paterson, 07504-2018, NJ,
United States
AAA Metal & Glass Technographics
AAA Metal & Glass Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AAA Metal & Glass and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 AAA Metal & Glass employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AAA Metal & Glass has purchased the following applications: RealWork Field Service for Field Service Management in 2022, Microsoft 365 for Collaboration in 2019, Ecwid for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AAA Metal & Glass is running and its propensity to invest more and deepen its relationship with RealWork Labs , Microsoft , Ecwid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AAA Metal & Glass revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AAA Metal & Glass intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AAA Metal & Glass Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RealWork Labs | Legacy | RealWork Field Service | Field Service Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, AAA Metal & Glass implemented RealWork Field Service as its Field Service Management application and surfaced the solution on its public website for customer scheduling and job intake. The deployment targets the companys field operations for metal and glass installation and service, aligning the application with office schedulers and frontline technicians across the firm.
RealWork Field Service is configured to support core field service modules including work order creation and lifecycle tracking, scheduling and dispatch, mobile technician job execution, and parts and inventory visibility. Configuration appears focused on small business operational needs, with role-based views for dispatchers and technicians and templates for recurring installation and service workflows.
The implementation is delivered as a vendor-hosted, web surfaced solution accessed through the company website and mobile devices, with a cloud back-end that centralizes job and customer records. RealWork Field Service provides mobile-first capabilities for on-site data capture, signature capture, and photo attachments to maintain a single source of truth for each work order.
Operational governance was adjusted to formalize a dispatcher and technician role model, standardize job intake to the RealWork Field Service work order process, and enforce technician checklists for installation and compliance. Rollout and training are implied to be light weight and crew focused, reflecting the companys 40 person scale and the application focus on field operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Listing Management | CRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
|
2023 | 2023 |
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IT Decision Makers and Key Stakeholders at AAA Metal & Glass
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AAA Metal & Glass Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||