Livonia, 48150, MI,
United States
Aalberts Surface Technologies USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aalberts Surface Technologies USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 Aalberts Surface Technologies USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aalberts Surface Technologies USA has purchased the following applications: Plex ERP for Manufacturing ERP in 2024, Olark Live Chat for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aalberts Surface Technologies USA is running and its propensity to invest more and deepen its relationship with Plex Systems , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aalberts Surface Technologies USA revenues, which have grown to $780.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aalberts Surface Technologies USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Plex Systems | Legacy | Plex ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Aalberts Surface Technologies USA implemented Plex ERP as its Manufacturing ERP to centralize manufacturing and quality operations across its U.S. footprint. The deployment explicitly covers 19 plants and positions Plex ERP as the core system for plant-level process control and enterprise manufacturing workflows.
Plex ERP was configured to strengthen quality and manufacturing process controls, leveraging Manufacturing ERP capabilities such as quality management, production execution and shop floor control, and inventory and material flow workflows. Configuration work emphasized enforcing quality checkpoints, production work order routings, and standardizing process definitions across plants to support consistent manufacturing operations.
Operational ownership rests with the business systems organization, where a Business Systems Manager and Business System Analyst manage Plex ERP projects, implementations, training, troubleshooting, continuous improvement, and the day to day management of ERP support staff. The business systems team coordinates with plant managers, quality leaders, and other stakeholders to sequence rollouts and align system behavior with operational practices.
Governance and rollout practices focus on project-based plant deployments, standardized training and change management delivered by the central business systems function, and ongoing configuration governance to capture process improvements. A centralized support model and stakeholder communication cadence are used to sustain operational support and address escalations across the 19 U.S. plants.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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