AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

AB Sciex Singapore Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2012 2012
Expense Management ERP Financial Management 2013 2013
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday HCM Core HR HCM n/a 2020 2020
Digital Adoption HCM 2016 2016
Recruiting, Applicant Tracking System HCM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, AB Sciex Singapore deployed Salesforce Chat (formerly Salesforce Live Agent) on its Singapore corporate website as a customer facing chat solution, aligned to the Chatbots and Conversational AI category. The implementation was provisioned through Salesforce technology and focused on web session handling for buyer and technical inquiry channels on sciex.com/sg. Salesforce Chat (formerly Salesforce Live Agent) was configured to provide real time agent presence, queueing, and transcript capture, using standard conversational routing and canned response capabilities common to Chatbots and Conversational AI deployments. The configuration emphasized agent console workflows, proactive chat invitations for web visitors, and structured chat forms to capture inquiry metadata for downstream handling. Operational governance centered on the customer support function in Singapore, with administrative controls for agent skills, routing rules, session logging, and transcript retention managed within the application. Rollout and ongoing administration focused on web channel coverage, agent access controls, and workflow alignment between chat queues and support teams.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Audio Video and Web Conferencing Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2021 2021
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Advanced Planning and Scheduling SCM 2020 2020
Supply Chain Management SCM 2012 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2020 2020
Customer Experience CRM 2021 2021
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2020 2020
Tag Management CRM 2020 2020
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2010 2010
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2019 2019
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
IT Decision Makers and Key Stakeholders at AB Sciex Singapore
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AB Sciex Singapore Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AB Sciex Singapore Technographics

AB Sciex Singapore is a Manufacturing organization based in Singapore, with around 500 employees and annual revenues of $100.0 million.

AB Sciex Singapore operates a diverse technology stack with applications such as Oracle E-Business Suite, Workday HCM and Salesforce Chat (formerly Salesforce Live Agent), covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.

AB Sciex Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Workday and Salesforce.

AB Sciex Singapore recently adopted applications including Adobe Experience Manager in 2021, Qualtrics CustomerXM in 2021 and Usercentrics Consent Management Platform (CMP) in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of AB Sciex Singapore’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates AB Sciex Singapore’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete AB Sciex Singapore technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.