Abakion
Lyngbyvej 2,
Copenhagen, 2100,
Denmark
Copenhagen, 2100,
Denmark
45 70-23-23-17
Professional Services
Abakion Technographics
Abakion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abakion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Abakion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Abakion has purchased the following applications: Stripe Payments for Payment Processing in 2018, Microsoft 365 for Collaboration in 2016, Zendesk Service for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abakion is running and its propensity to invest more and deepen its relationship with Stripe , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abakion revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abakion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abakion Tech Stack and Enterprise Applications
Abakion ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Abakion implemented Stripe Payments as its primary Payment Processing solution. Stripe Payments is embedded on Abakion's public website to accept card transactions and other online payments tied to its professional services engagements. The implementation is focused on customer-facing checkout flows rather than in-person point of sale. The integration on the website centralizes payment capture for new sales and contract-related invoices processed online.
Configuration centers on Stripe Payments hosted checkout components, card tokenization, and gateway authorization and capture workflows. The deployment uses Stripe Payments API patterns and hosted UI to collect payment details and create reusable payment tokens for follow-on operations. Standard payment lifecycle controls such as authorization, capture, void, and refund are managed through the Stripe Payments console and programmatic endpoints.
Operational integration is web native, with Stripe Payments events emitted as webhook notifications to Abakion's internal processes. The implementation scope covers customer-facing sales and back office finance activities that handle receipts and reconciliations. Transaction records and webhook event logs are used to feed internal accounting workflows and dispute handling procedures.
Governance is organized around finance ownership for reconciliation and refund approval, with the Stripe Payments dashboard serving as the primary operational control plane. Change and access controls are maintained through the Stripe Payments account and role settings, and payment operations follow established finance workflows for auditability and transaction review.
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Abakion Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Abakion implemented Microsoft 365 as its primary Collaboration platform to support its Denmark-based professional services operations. Public site metadata shows Abakion using Office 365 Mail for corporate email and for routing messages from the company website contact forms, confirming Microsoft 365 Mail is in active use.
The Microsoft 365 deployment provides core Collaboration capabilities including email and productivity tools, file sharing and synchronous communications to support consultants and back-office functions across approximately 100 employees. Administration and user provisioning are handled through Microsoft 365 administrative controls, with Office 365 Mail integrated into the website contact workflow, and governance focused on centralized tenant administration and standard collaboration permission controls for project teams and client delivery staff.
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Abakion CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Abakion deployed Zendesk Service for Customer Support on its website to centralize incoming client inquiries and web-based support requests. The implementation embedded Zendesk Service into the public site as the primary customer-facing intake channel for the Denmark-based professional services firm with roughly 100 employees, aligning a web widget driven capture layer with agent intake workflows.
Zendesk Service was configured to deliver core Customer Support capabilities including ticketing, web support widget functionality, and knowledge base powered self-service, supporting customer success and service desk functions across client-facing teams. Integrations beyond the website were not documented in the provided source, governance was organized around internal support process ownership and customer-facing teams, and the rollout focused on operationalizing web intake and ticket handling rather than broader enterprise IT service management.
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Marketing Automation | CRM |
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2019 | 2019 |
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Abakion ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Abakion PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Abakion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Abakion
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Abakion Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abakion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abakion digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Abakion Technographics
Abakion is a Professional Services organization based in Denmark,
with around 100 employees and annual revenues of $20.0 million.
Abakion operates a diverse technology stack with applications such as
Stripe Payments, Microsoft 365 and Zendesk Service,
covering areas like Payment Processing, Collaboration and Customer Support.
Abakion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Microsoft and Zendesk.
Abakion recently adopted applications including
Google Cloud Platform (GCP) in 2021, Cloudflare CDN in 2021 and ActiveCampaign in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abakion’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Abakion’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abakion technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.