Saint-Laurent, H4S 0B5, QC,
Canada
ABB Canada Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ABB Canada Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 ABB Canada Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABB Canada Inc has purchased the following applications: FIS GETPAID for AR Automation in 2010, Phenom Talent CRM for Candidate Relationship Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABB Canada Inc is running and its propensity to invest more and deepen its relationship with FIS Global , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABB Canada Inc revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABB Canada Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, ABB Canada Inc implemented FIS GETPAID as its AR Automation platform to centralize credit assessment, collections, cash application, and account reconciliation for the Shared Accounting Services organization. The deployment targeted evaluation of credit risk for existing and prospective customers, enforcement of customer credit limits for order release, and management of a designated portfolio of customer and distributor accounts.
FIS GETPAID was configured to support credit scoring and limit checks, collections case management, automated reminder and contact logging for telephone and email outreach, and cash application workflows including processing of credit notes, offsets, and refund requests. The implementation also included reporting capabilities to produce monthly and quarterly probabilities of doubtful accounts and to track outstanding invoices against a target of keeping aged receivables below 2 percent of total amounts due.
Operational coverage was concentrated in ABB Canada Shared Accounting Services, with the application surfaced on the shared intranet to support administrative tasks such as opening new accounts and issuing invoices. The solution supported day to day collaboration between collectors, account directors, and controllers, providing single point documentation for collection activity, dispute notes, and contact information.
Governance and process changes formalized regular outreach to all delinquent customers to resolve payment issues and escalate disputes in a timely manner to responsible stakeholders. The program emphasized clear concise logging of collection activity, reconciliation of customer accounts, and continual process improvement suggestions, and it reported an achieved reduction in DSO below the stated target while maintaining the agreed company cash flow objective using FIS GETPAID.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, ABB Canada Inc implemented Phenom Talent CRM. Phenom Talent CRM is a Candidate Relationship Management application and ABB deployed Phenom People components on its careers website to support candidate engagement and talent pool management.
The implementation focused on standard Candidate Relationship Management capabilities such as unified candidate profiles, segmented talent pools, automated nurture campaigns, and career site job matching and capture. Configuration emphasized recruiter-facing workflows for candidate segmentation and campaign orchestration, aligning the application with corporate recruiting processes.
Integration centered on embedding Phenom People on ABBs public careers site to capture applications and surface personalized job recommendations, with operational ownership assigned to talent acquisition and recruiting teams in Canada. The deployment served HR and recruiting business functions by centralizing candidate engagement workflows on the Phenom Talent CRM platform.
Governance changes included formalizing recruiter access controls, campaign approval workflows, and candidate data segmentation rules to support ongoing CRM operations. The narrative reflects ABB Canada Inc Phenom Talent CRM Candidate Relationship Management implementation supporting talent acquisition and recruiting functions without presuming prior system details.
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