ABB US
305 Gregson Dr,
Cary, 27511, NC,
United States
Cary, 27511, NC,
United States
1 203-856-2360
Manufacturing
ABB US Technographics
ABB US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ABB US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 ABB US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABB US has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, Phenom Talent CRM for Candidate Relationship Management in 2015, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABB US is running and its propensity to invest more and deepen its relationship with SAP , Phenom , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABB US revenues, which have grown to $6.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABB US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ABB US Tech Stack and Enterprise Applications
ABB US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, ABB US implemented SAP ERP ECC 6.0 to support ERP Financial processes, with a primary focus on Plant Maintenance and Project Systems delivery and support. The engagement included implementation and post implementation support across ABB USA divisions and work to extend cross geographical functionalities within the ECC 6.0 platform.
Implementation scope concentrated on SAP Plant Maintenance and PS functional modules, with the SAP ERP ECC 6.0 environment configured for logistics plant maintenance and customer services. Functional configuration covered SPRO transaction settings for maintenance planning, maintenance order types, order costing, preventive maintenance scheduling, order confirmation and completion, system and user statuses, and related master data. Functional specifications were prepared for identified customization objects, which were developed, unit tested and validated in integration testing.
Integration work explicitly connected PM with core backend modules, including Materials Management MM, Financial Accounting FI, Sales and Distribution SD, and Production Planning PP to support maintenance planning, order costing and project WBS costing flows. Operational coverage was ABB USA divisions and included handling RFPs and smaller implementation projects across multiple geographies as requested, while resolving cross-module issues such as maintenance order status, bill of material inconsistencies, on time delivery reporting, plan versus actual cost comparison reporting, timesheet entry and project WBS costing reports.
Governance and rollout were driven by business process workshops and high level design sessions with client business analysts, with the author serving as PM and PS module lead for new implementations and support. Responsibilities included requirements analysis, preparing business process documentation, identifying deviations from standard SAP process to design custom objects, managing resource allocation, monitoring technical development and conducting thorough testing. Post implementation support and maintenance were ongoing components of the program, addressing production issues and enabling continued enhancements within the SAP ERP ECC 6.0 ERP Financial environment.
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ABB US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Avature CRM | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
In 2015, ABB US implemented Phenom Talent CRM, deploying a Candidate Relationship Management capability to support talent acquisition and recruiting workflows. The implementation replaced Avature CRM and established Phenom Talent CRM as the primary candidate engagement layer for ABB US recruiting functions.
Phenom Talent CRM was configured to provide standard Candidate Relationship Management capabilities including candidate pipelining, talent pools, candidate profile consolidation, and automated candidate outreach and nurture workflows. Configuration work focused on career site integration and recruitment marketing orchestration, aligning CRM workflows with corporate job posting and candidate touchpoints.
The deployment surfaced Phenom People on the ABB US careers website, linking the public career experience with Phenom Talent CRM for lead capture and candidate engagement. Operational coverage centered on ABB US talent acquisition teams across the United States, with the system acting as the front-end CRM for inbound applicant flows and ongoing candidate relationship activity.
Governance changes emphasized centralized candidate data stewardship and CRM workflow ownership within corporate HR talent acquisition, with phased rollout to recruiting teams to align processes and communication templates. The implementation narrative underscores ABB US, Phenom Talent CRM, Candidate Relationship Management, and career site instrumentation using Phenom People as the core signals of the deployment.
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ABB US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, ABB US deployed Adobe Connect as its Audio Video and Web Conferencing solution, embedding Adobe Connect functionality directly on its corporate website. The implementation provided hosted meeting rooms and webinar and virtual classroom capabilities accessible from the public site, supporting synchronous collaboration for external customer webinars, training sessions, and internal cross site coordination.
The Adobe Connect configuration emphasized persistent meeting rooms, webinar registration and attendee role controls, content sharing and slide playback, and session recording for on demand access. Governance centered on standardized webinar templates and centralized host provisioning to enforce consistent delivery and attendee experience across business functions including corporate communications, learning and development, and customer engagement.
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ABB US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2012 | 2012 |
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ABB US SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Warehouse Management | SCM |
|
2017 | 2017 |
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ABB US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2021 |
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ABB US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Performance Management | ITSM |
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2012 | 2012 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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ABB US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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ABB US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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ABB US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ABB US
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ABB US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ABB US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ABB US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ABB US Technographics
ABB US is a Manufacturing organization based in United States,
with around 20000 employees and annual revenues of $6.00 billion.
ABB US operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Phenom Talent CRM and Adobe Connect,
covering areas like ERP Financial, Candidate Relationship Management and Audio Video and Web Conferencing.
ABB US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Phenom and Adobe Systems.
ABB US recently adopted applications including
Salesforce Sales Cloud in 2021, SAP Sales Cloud (ex CallidusCloud) in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ABB US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ABB US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ABB US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.