Sydney, 2113, NSW,
Australia
Abbott Australia Technographics
Abbott Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abbott Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Abbott Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abbott Australia has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2020, QAD Adaptive ERP (ex MFG/PRO) for Manufacturing ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abbott Australia is running and its propensity to invest more and deepen its relationship with SAP , UKG , QAD or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abbott Australia revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abbott Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Abbott Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Abbott Australia implemented SAP ERP ECC 6.0 as its ERP Financial system. The deployment aligned core supply chain and finance operations within Abbott Australia, bringing demand planning and inventory control into the SAP ERP ECC 6.0 environment.
SAP ERP ECC 6.0 was configured to support Material Requirements Planning MRP, Inventory Management, master material maintenance and ordering workflows, including expediting back orders and managing open transfer orders. Configuration emphasized material master governance and transactional controls to support procurement, inventory control and replenishment processes.
The implementation operated alongside SAP APO for sales forecasting and demand planning, with data handoffs feeding MRP runs and replenishment planning in SAP ERP ECC 6.0, and it integrated with Power BI and Excel reporting for operational dashboards and analysis. Operational scope focused on demand supply planning, inventory control and materials management functions, affecting supply chain, procurement and planning teams, with formalized master data maintenance and MRP execution workflows instituted to sustain planning accuracy.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2020 | 2022 |
In 2020 Abbott Australia deployed UKG Great Place to Work Emprising as an Employee Experience,Employee Engagement application and exposed the service via its public website. The implementation uses the UKG Great Place to Work Emprising cloud SaaS delivery model, with the product surfaced through web-embedded entry points and employee-facing pages on the corporate site.
Configuration focused on standard Employee Experience,Employee Engagement capabilities, including configured engagement surveys, feedback collection workflows, role-based analytics dashboards, and action planning modules. Abbott Australia implemented survey scheduling and segmentation aligned to workforce groups, and configured reporting views for HR and People leaders to monitor sentiment and engagement trends.
Operational ownership rests with HR and People operations teams across Abbott Australia, where the platform supports employee feedback cycles, survey administration, and internal reporting workflows. The deployment scope is centered on Australia operations and ties the UKG Great Place to Work Emprising application to employer experience and internal people programs rather than external transactional systems.
Governance was established through HR administration and configured access controls, with formalized survey cadences and action planning processes for local people managers and central HR. The implementation emphasizes structured feedback capture, analysis, and action planning capabilities typical of Employee Experience,Employee Engagement software, with the full application name UKG Great Place to Work Emprising present in public site touchpoints to signal the program to employees and external audiences.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QAD | Legacy | QAD Adaptive ERP (ex MFG/PRO) | Manufacturing ERP | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 Abbott Australia implemented QAD Adaptive ERP (ex MFG/PRO) to centralize Manufacturing ERP support for its Australasia distribution and customer service operations. The deployment targeted operational coordination at the Darra, Queensland distribution site and addressed day to day supply chain tasks for domestic and international customers, aligning order processing, customer-facing support and distribution workflows under a single ERP platform.
QAD Adaptive ERP (ex MFG/PRO) was configured to manage core Manufacturing ERP capabilities including order-to-cash processing, inventory and materials planning, procurement, returns and complaints handling, standing order and customer pricing management, and credit and invoice management. Configuration emphasized backorder visibility, shipment status notifications and support for customer support workflows that handle inbound enquiries, quotes and escalations, reflecting the business functions of supply chain, customer service, sales support and finance.
Operational coverage included customer service representatives, the Distribution Manager and cross-functional collaboration with Sales and Marketing teams to maintain the customer database and stock management. The implementation supported operational touchpoints with transport companies and freight forwarders, and was aligned with required user competencies for QAD Mfg Pro experience, reflecting governance oriented around distribution site operations and customer support processes.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Abbott Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Abbott Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||