AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Abby Tech Stack and Enterprise Applications

Abby AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Perplexity Legacy Perplexity Generative AI Platforms AI Development n/a 2025 2025
Abby AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GMO Legacy RUNSYSTEM MiraBOT Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Abby deployed RUNSYSTEM MiraBOT on its public website. Abby, a Vietnam retail company with 220 employees and reported revenue of 5000000, implemented the Chatbots and Conversational AI application RUNSYSTEM MiraBOT to handle customer-facing conversational interactions on www.abby.vn. The implementation is delivered as an embedded front end chat widget and configured around core conversational modules including intent classification, dialog management, FAQ automation, and session handoff to human agents, reflecting standard Chatbots and Conversational AI capabilities. Integrations documented in the source are limited to the website embedding and event handling for user sessions, and operational ownership sits with customer service and e-commerce functions, with marketing and support teams maintaining scripted content and iterative intent tuning.
Abby Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Abby eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Abby CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Customer Support CRM 2022 2022
Tag Management CRM 2017 2017
Tag Management CRM 2023 2023
Abby ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2024 2024
Abby PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Abby IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2025 2025
Abby CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Abby

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Abby Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abby IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abby digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Abby Technographics
Abby is a Professional Services organization based in Vietnam, with around 12 employees and annual revenues of $2.0 million.
Abby operates a diverse technology stack with applications such as Perplexity, RUNSYSTEM MiraBOT and Slack Connect, covering areas like Generative AI Platforms, Chatbots and Conversational AI and Collaboration.
Abby has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Perplexity, GMO and Salesforce.
Abby recently adopted applications including Perplexity in 2025, Cloudflare CDN in 2025 and New Relic APM in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abby’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Abby’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abby technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.