Lutz, 33548, FL,
United States
Abc Home & Commercial Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abc Home & Commercial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Abc Home & Commercial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abc Home & Commercial has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, CallFire Cloud Call Center for Call Center in 2011, Pathwire Mailgun for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abc Home & Commercial is running and its propensity to invest more and deepen its relationship with Google , Salesforce , CallFire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abc Home & Commercial revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abc Home & Commercial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallFire | Legacy | CallFire Cloud Call Center | Call Center | CRM | n/a | 2011 | 2011 |
In 2011, Abc Home & Commercial implemented CallFire Cloud Call Center to run outbound campaigns and sustain customer outreach. The rollout applied the Call Center application to sales outreach and customer retention workflows, configuring cloud hosted dialing, campaign orchestration and agent interfaces to support outbound calling to existing customers and new prospects. The Houston based firm in the United States used CallFire Cloud Call Center to maintain business momentum during slow seasons and to scale agent activity without on premise telephony infrastructure.
Functional configuration emphasized outbound campaign management, call list segmentation, automated dialing and an agent led interface for high volume calling. Operational scope covered three major outbound campaigns and a compact agent team, with the company reporting over 119,000 calls executed across those campaigns and a tripling of agent productivity while holding costs at approximately $2 per hour per agent. The implementation reflects a cloud centric Call Center architecture configured for seasonal demand, targeted outreach and high throughput outbound operations.
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CRM | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Tag Management | CRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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