AbleNet
2625 Patton Road,
Roseville, 55113, MN,
United States
Roseville, 55113, MN,
United States
1 651-294-2200
Manufacturing
AbleNet Technographics
AbleNet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AbleNet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 AbleNet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AbleNet has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2011, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AbleNet is running and its propensity to invest more and deepen its relationship with Sage , Acumatica , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AbleNet revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AbleNet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AbleNet Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011 AbleNet implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial solution. The deployment was hosted on the company's internal server infrastructure and virtualization platform, and operational ownership lived with the internal IT organization responsible for all internal and externally facing technology environments.
Configuration emphasized core financial management workflows consistent with ERP Financial implementations, including general ledger, accounts payable, accounts receivable, cash management, and integrated inventory to finance transaction processing. The Sage Business Cloud X3 configuration also aligned procurement and order-to-cash accounting touchpoints to ensure transactional consistency between finance and operations.
Sage Business Cloud X3 operated within AbleNet's LAN and WAN environments and was administered alongside email, security, application development, and R&D systems managed by the same IT team. Operational coverage extended to finance, accounting, procurement, and order fulfillment functions across the company’s United States operations, tying transactional systems into the corporate network and virtualized server estate.
Governance and ongoing administration of Sage Business Cloud X3 were retained by the internal technology organization, which handled application updates, security policy enforcement, server and virtualization maintenance, and change control. Process ownership required coordination between finance, operations, and R&D to manage configuration, support, and release management for the ERP Financial environment.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2022 | 2022 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2019 | 2019 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2021 | 2021 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, AbleNet implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. AbleNet is a United States based manufacturing company with approximately 140 employees and $45,000,000 in revenue, and the chat deployment serves external customer engagement on the corporate site.
The Salesforce Chat (formerly Salesforce Live Agent) implementation uses an embedded web chat widget to provide real time agent assisted conversations, pre chat capture, queueing and routing to live agents, and persistent session transcripts. Configuration work emphasized chat routing rules, canned responses for common product support queries, and session handoff workflows, consistent with Chatbots and Conversational AI deployments.
Operational ownership is aligned to customer support and service workflows, with agents handling inbound sessions routed from the website, and chat transcripts logged to support workflows for follow up and case handling. Governance covers chat acceptance rules, operating hours and offline messaging settings, and rollout on the public site across AbleNet domains.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, AbleNet deployed Zoom from Zoom Video Communications as its Audio Video and Web Conferencing platform. The deployment surfaces Zoom meeting access on the company website, enabling web-based join flows for external and internal sessions.
The implementation leveraged core Audio Video and Web Conferencing capabilities, including hosted audio and video meetings, screen sharing, browser-based join, and scheduling at the account level. Configuration emphasized web-embedded meeting links and client provisioning to support both scheduled customer engagements and ad hoc internal collaboration.
Operational coverage includes customer-facing interactions routed through the website and internal teams using Zoom for remote meetings, with administrative governance implemented through account-level settings, user provisioning, and meeting security controls. AbleNet aligns Zoom as the central Audio Video and Web Conferencing tool to support sales and support workflows and to standardize conferencing across the organization.
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2015 | 2015 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at AbleNet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AbleNet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AbleNet IT executives and key decision makers. This section highlights AbleNet's latest recorded technology evaluations, including Acumatica Cloud ERP for ERP Financial on 2025-04-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AbleNet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AbleNet Technographics
AbleNet is a Manufacturing organization based in United States,
with around 140 employees and annual revenues of $45.0 million.
AbleNet operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Salesforce Chat (formerly Salesforce Live Agent) and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
AbleNet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Salesforce and Zoom Video Communications.
AbleNet recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Acumatica Cloud ERP in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AbleNet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AbleNet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AbleNet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.