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ABM Industries Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ABM Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 117000 ABM Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABM Industries has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2021, IBM Maximo for Enterprise Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABM Industries is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Thomson Reuters or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABM Industries revenues, which have grown to $8.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABM Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
In 2022, ABM Industries implemented Oracle Cloud ERP as part of a coordinated move to modernize its core finance systems, aligning the deployment with the companys ERP Financial strategy. The implementation is positioned to support ABMs stated plan to deploy Oracle Financial Cloud across its B&I and M&D business segments in the following fiscal year, reflecting a segmental rollout approach tied to operational priorities.
The Oracle Cloud ERP deployment centers on standard ERP Financial capabilities, explicitly encompassing general ledger, accounts payable, accounts receivable, fixed asset management, cash management, and financial reporting. Configuration emphasis is on chart of accounts rationalization, period close automation, and centralized financial controls to reduce complexity across service lines and support consolidated reporting.
Operational scope focuses on corporate finance, divisional accounting for the B&I and M&D segments, and consolidated financial reporting across ABMs service portfolio. The implementation narrative signals cloud-native architecture for Oracle Cloud ERP, with layered configuration to accommodate segment-specific revenue models and service contracts, while preserving a common financial data model for enterprise reporting.
Governance and rollout follow a phased segment rollout with centralized program governance, finance process standardization, and change management to align accounting practices across business units. Oracle Cloud ERP is intended to support ABMs broader emphasis on technology-driven labor utilization and financial efficiency, while maintaining controls and auditability as finance processes are standardized across the company.
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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Tax Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021, ABM Industries implemented Oracle Cloud HCM Absence Management, deploying the application to address absence workflows under the Absence and Leave Management category across its global HR operations. The deployment of Oracle Cloud HCM Absence Management is positioned to centralize absence and leave processes alongside Core HR and adjacent human capital management functions to support payroll, benefits administration, time and labor tracking, talent and recruiting workflows.
The implementation included hands on configuration and day to day functional and technical support as described in the HCM Cloud Technology Lead role, covering personalization, Oracle workflows, fast formulas, and extensions. The team operated HCM extracts and mass data loads using HDL and HSDL and delivered OTBI based reports and dashboards to business stakeholders, enabling operational reporting for absence, payroll and benefits teams.
Integrations were managed with other integrated peripheral applications used to complement Oracle HCM, with coordination for Oracle service requests and data refreshes as part of quarterly product release, upgrade and patch cycles. Operational coverage spanned ABM business stakeholders and cross functional teams across multiple offices and international locations, with the HCM support function tracking internal service requests to facilitate timely resolutions.
Governance for the rollout and ongoing maintenance adhered to the IT Change Management process, included testing and rollout of updates and enhancements, and involved management of outsourced configuration resources. SOX compliance and confidential data handling were explicit control requirements embedded in day to day operations and configuration governance for Oracle Cloud HCM Absence Management.
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Applicant Tracking System | HCM |
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2009 | 2009 |
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Applicant Tracking System, Onboarding | HCM |
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2018 | 2018 |
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BackGround Screening | HCM |
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2019 | 2019 |
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Benefits Administration | HCM |
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2018 | 2019 |
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Compensation Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2013 | 2014 |
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Core HR | HCM |
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2021 | 2021 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2016 | 2016 |
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Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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HR Compliance | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2007 | 2007 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2012 | 2012 |
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Talent Sourcing | HCM |
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2015 | 2015 |
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Talent Sourcing | HCM |
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2015 | 2015 |
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Talent Sourcing | HCM |
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2018 | 2018 |
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Talent Sourcing | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2007 | 2007 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 ABM Industries implemented IBM Maximo as its Enterprise Asset Management platform to centralize maintenance execution and asset records. The deployment positioned IBM Maximo as the primary system for creating and managing work orders, scheduling preventive maintenance, and maintaining a single asset registry for facilities services operations.
IBM Maximo was configured to support core Enterprise Asset Management capabilities including work order management, preventive maintenance scheduling, spare parts and inventory tracking, and mobile execution for field technicians. Configuration reflected standard EAM workflows, with structured troubleshooting and repair procedures, asset hierarchies for building systems, and formalized work order lifecycle states to support high volume ticketing and shift handover.
The implementation integrated operational monitoring with Johnson Controls Metasys for system-level alerts and status feeds, enabling technicians to correlate alarms with IBM Maximo work orders. Operational scope covered site level facilities maintenance for mechanical and building systems, and supported technicians performing daily rounds and maintenance on boilers, chillers, compressors, generators, cooling towers, pumps, motors, VAV boxes, chilled beam systems, heat recovery units, vacuum systems, fan coil units, rooftop units, refrigeration equipment, variable frequency drives, oil water separators, exhaust hoods and other installed assets.
Governance emphasized disciplined work order prioritization and technician tasking, with documented procedures for testing, troubleshooting, parts replacement, and validation of repairs. The rollout included role based access for maintenance crews and supervisors, shift coverage coordination, and a training program to align technician skills with IBM Maximo workflows and maintenance best practices.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2020 | 2020 |
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Sourcing | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Whistleblowing Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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