Abu Dhabi, x,
United Arab Emirates
Abu Dhabi National Insurance Company (ADNIC) Technographics
Abu Dhabi National Insurance Company (ADNIC) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abu Dhabi National Insurance Company (ADNIC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Abu Dhabi National Insurance Company (ADNIC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abu Dhabi National Insurance Company (ADNIC) has purchased the following applications: INSIS Platform Claims Management for Insurance Claims Management in 2015, Hyperledger Fabric for Blockchain Platform in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abu Dhabi National Insurance Company (ADNIC) is running and its propensity to invest more and deepen its relationship with Fadata , Hyperledger , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abu Dhabi National Insurance Company (ADNIC) revenues, which have grown to $2.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abu Dhabi National Insurance Company (ADNIC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abu Dhabi National Insurance Company (ADNIC) Tech Stack and Enterprise Applications
Abu Dhabi National Insurance Company (ADNIC) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fadata | Legacy | INSIS Platform Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Abu Dhabi National Insurance Company ADNIC deployed INSIS Platform Claims Management as its Insurance Claims Management solution to modernize claims workflows for medical and motor lines and to support insured member add and terminate endorsement processes. The INSIS Platform Claims Management implementation targeted core claims processing, first notice of loss workflows for motor, and medical claim registration, establishing the application as the central Insurance Claims Management engine.
Implementation focused on configured INSIS Health and Non-Life modules and customizations, including optimized front-end UX and backend rules that delivered three times faster medical claims processing. Functional capabilities implemented included Intelligent Document Processing with OCR, vector search and Retrieval Augmented Generation using LLMs to automate medical claim registration and Motor FNOL, and automated endorsement processing for insured members. Data science capabilities were embedded alongside INSIS, where XGBoost, LightGBM and Graph Neural Network models were applied for pricing optimization, loss ratio prediction and fraud waste and abuse detection, and clustering with similarity vectors was used for CRM customer deduplication.
Architecturally the INSIS deployment was delivered as a modern Web MVC based insurance platform with Spring Boot RESTful integration services connecting INSIS to ADNIC digital applications and third party applications. The effort included migration of product data and functions from Oracle Forms to the INSIS Web stack, and a parallel data platform migration that moved an EDW built on Oracle DB and QlikView to a cloud native lakehouse. Data Vault 2.0 modeling was used to build Hubs, Links and Satellites for a Business Vault and gold analytics layer, feeding near real time Power BI dashboards, and the program engaged Microsoft and Databricks subject matter experts to validate architecture decisions.
Governance and operationalization centered on decentralized data ownership with established stewardship teams, a business glossary, and lineage captured through Unity Catalog and Azure Purview to enable discoverability and self service. The delivery team reduced implementation effort using meta driven analysis tooling called Lakebridge and Generative AI assisted code transformation, while inhouse cross functional teams led architecture governance and authored RFPs to align vendor work with enterprise architecture. INSIS Platform Claims Management served as the nucleus for Insurance Claims Management at ADNIC across claims, underwriting interfaces and digital front end integration points.
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Insurance ERP | ERP Services and Operations |
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2015 | 2015 |
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Abu Dhabi National Insurance Company (ADNIC) Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyperledger | Legacy | Hyperledger Fabric | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
In 2019, Abu Dhabi National Insurance Company P implemented Hyperledger Fabric as the foundation for a motor claims blockchain pilot, using a Blockchain Platform architecture to enable inter-insurer settlement. The deployment was announced as a partnership with Addenda Technologies, with Emirates Insurance Company and AXA participating in the pilot to streamline motor claims and recovery workflows.
The implementation centered on a motor recovery solution underpinned by Hyperledger Fabric, applying permissioned ledger principles to record claim transactions and enable automated settlement workflows between underwriters. Addenda Technologies built the platform components following prior collaboration with ADNIC through the DIFC FinTech Hive accelerator, focusing on claims transaction orchestration, shared provenance of evidence, and programmable settlement logic that aligns with standard blockchain platform capabilities.
Operational scope targeted claims processing across multiple insurers rather than a single-company silo, positioning ADNIC, Emirates and AXA as consortium participants for the pilot, with governance oriented around cross-company settlement workflows and shared transaction records. ADNIC stated the solution will boost efficiency and customer satisfaction and identified the platform as a vehicle for future InsurTech partnerships to further automate key claims processes.
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Abu Dhabi National Insurance Company (ADNIC) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Abu Dhabi National Insurance Company (ADNIC) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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Abu Dhabi National Insurance Company (ADNIC) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Abu Dhabi National Insurance Company (ADNIC)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Pricing Actuary | Non Manager | Risk | ||||
| Senior Vice President – Claims | VP | Risk | ||||
| Chief Claims Officer | CXO | Risk | ||||
| Manager - IT Applications | Manager | IT |
Apps Being Evaluated by Abu Dhabi National Insurance Company (ADNIC) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-11 | Abu Dhabi National Insurance Company (ADNIC) | Evaluated | Oracle | Oracle E-Business Suite | ERP Financial | ERP |