List of INSIS Platform Claims Management Customers
Fadata
Garmischer Strasse 7,
Munich, x, 80339,
Germany
Munich, x, 80339,
Germany
49 89 50 222 460
Professional Services
300
$29M
Since 2010, our global team of researchers has been studying INSIS Platform Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased INSIS Platform Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using INSIS Platform Claims Management for Insurance Claims Management include: Abu Dhabi National Insurance Company (ADNIC), a United Arab Emirates based Insurance organisation with 1000 employees and revenues of $2.25 billion, Groupama Asigurari, a Romania based Insurance organisation with 1600 employees and revenues of $900.0 million, La Positiva Seguros, a Peru based Insurance organisation with 2700 employees and revenues of $690.0 million, De Goudse, a Netherlands based Insurance organisation with 700 employees and revenues of $556.0 million, Anadolu Hayat Emeklilik Anonim Sirketi, a Turkey based Insurance organisation with 1015 employees and revenues of $418.0 million and many others.
Contact us if you need a completed and verified list of companies using INSIS Platform Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The INSIS Platform Claims Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abu Dhabi National Insurance Company (ADNIC) | Insurance | 1000 | $2.3B | United Arab Emirates | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2015 | n/a |
In 2015 Abu Dhabi National Insurance Company ADNIC deployed INSIS Platform Claims Management as its Insurance Claims Management solution to modernize claims workflows for medical and motor lines and to support insured member add and terminate endorsement processes. The INSIS Platform Claims Management implementation targeted core claims processing, first notice of loss workflows for motor, and medical claim registration, establishing the application as the central Insurance Claims Management engine.
Implementation focused on configured INSIS Health and Non-Life modules and customizations, including optimized front-end UX and backend rules that delivered three times faster medical claims processing. Functional capabilities implemented included Intelligent Document Processing with OCR, vector search and Retrieval Augmented Generation using LLMs to automate medical claim registration and Motor FNOL, and automated endorsement processing for insured members. Data science capabilities were embedded alongside INSIS, where XGBoost, LightGBM and Graph Neural Network models were applied for pricing optimization, loss ratio prediction and fraud waste and abuse detection, and clustering with similarity vectors was used for CRM customer deduplication.
Architecturally the INSIS deployment was delivered as a modern Web MVC based insurance platform with Spring Boot RESTful integration services connecting INSIS to ADNIC digital applications and third party applications. The effort included migration of product data and functions from Oracle Forms to the INSIS Web stack, and a parallel data platform migration that moved an EDW built on Oracle DB and QlikView to a cloud native lakehouse. Data Vault 2.0 modeling was used to build Hubs, Links and Satellites for a Business Vault and gold analytics layer, feeding near real time Power BI dashboards, and the program engaged Microsoft and Databricks subject matter experts to validate architecture decisions.
Governance and operationalization centered on decentralized data ownership with established stewardship teams, a business glossary, and lineage captured through Unity Catalog and Azure Purview to enable discoverability and self service. The delivery team reduced implementation effort using meta driven analysis tooling called Lakebridge and Generative AI assisted code transformation, while inhouse cross functional teams led architecture governance and authored RFPs to align vendor work with enterprise architecture. INSIS Platform Claims Management served as the nucleus for Insurance Claims Management at ADNIC across claims, underwriting interfaces and digital front end integration points.
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Anadolu Hayat Emeklilik Anonim Sirketi | Insurance | 1015 | $418M | Turkey | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2020 | n/a |
In 2020, Anadolu Hayat Emeklilik Anonim Sirketi implemented INSIS Platform Claims Management from Fadata. The deployment used Fadata INSIS as an Insurance Claims Management platform to automate core life and pensions processing in Turkey and to support faster product time to market.
The vendor case study emphasizes life and pensions process automation, and use of the dedicated claims capability is inferred to support servicing and claims operations. INSIS Platform Claims Management was configured to deliver typical Insurance Claims Management workflows, including claims intake, adjudication, rule based decisioning, document capture and workflow orchestration to support case handling and exceptions.
Integration work explicitly included linking INSIS to digital self service channels to enable customer initiated servicing and claims interactions, improving straight through processing for routine events. Operational coverage focused on life and pensions business functions, specifically servicing, claims and operations teams within Anadolu Hayat Emeklilik in Turkey.
Governance shifted toward centralized process automation and system led workflow control to standardize servicing and claims handling, with phased adoption aligned to life and pensions product lines. Outcomes called out by the vendor include accelerated time to market and improved operational efficiency as a result of the Fadata INSIS implementation.
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ASIROM Vienna Insurance Group | Insurance | 754 | $170M | Romania | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2024 | n/a |
In 2024, ASIROM Vienna Insurance Group implemented INSIS Platform Claims Management by deploying INSIS v12.4 with vendor Fadata as part of the Vienna Insurance Group program in Romania. The implementation was announced as a successful go live on 22 November 2024 and is positioned as a major program milestone within the insurer network.
The INSIS Platform Claims Management deployment concentrated on claims processing and core back-office operations, covering an exceptionally large portfolio of MTPL and Casco products described as the largest ever portfolio at Vienna Insurance Group. INSIS v12 now powers core claims administration capabilities across these product lines, and the full application name INSIS Platform Claims Management is being used to unify claims workflows and case management functions.
Operational scope emphasized back-office claims operations in Romania under the Vienna Insurance Group program, with the project identified as the seventh go live with Vienna Insurance Group and Fadata in the country. The rollout is staged, with upcoming phases planned to transition the remaining policy portfolio onto the INSIS platform, maintaining a product-by-product migration approach.
Governance focused on program-level coordination between the insurer and Fadata, reinforcing operational handoffs for claims administration and platform support. The vendor framed the deployment as a successful milestone and a confirmation of the partnership, and future phases were described as planned to complete the portfolio transition to INSIS Platform Claims Management, within the Insurance Claims Management category.
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De Goudse | Insurance | 700 | $556M | Netherlands | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2024 | n/a |
In 2024 De Goudse implemented INSIS Platform Claims Management and executed a successful INSIS v12 go-live announced 22 November 2024. The INSIS Platform Claims Management deployment was delivered as an upgrade to De Goudse's quotation and administration system for Life products, and the implementation aligns with the insurer's strategic objective to deliver more seamless and innovative digital services during its 100th anniversary year, with the project positioned within the broader Insurance Claims Management domain.
The deployment configured core quotation and policy administration workflows on INSIS v12, using platform capabilities for back-office orchestration, user interface modernization, and workflow automation. Functional workstreams centered on quotation processing and policy administration for Life products, with configuration emphasis on product definition, pricing logic and automated processing of policy lifecycle events consistent with Insurance Claims Management functional terminology.
Operational coverage focused on De Goudse's Life product teams and back-office administration in the Netherlands, with a phased rollout approach including staged user acceptance testing and centralized configuration controls. Governance elements included role based access for administration users and structured change management for configuration updates, and the announced outcome explicitly cited enhanced efficiency and improved user experience for quotation and administration processes following the go-live.
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DZI - General Insurance EAD | Insurance | 900 | $276M | Bulgaria | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2018 | Ernst & Young |
In 2018, DZI - General Insurance EAD deployed INSIS Platform Claims Management from Fadata as its Non-Life core claims platform. The INSIS Platform Claims Management implementation delivered Insurance Claims Management capabilities including claims intake, workflow orchestration, document management, adjudication and reserve tracking consistent with core claims processing requirements.
The deployment was positioned as an enterprise claims backbone for DZI, implemented across claims operations, customer service and the universal back office in Bulgaria. Ernst & Young acted as the system integrator for the rollout, coordinating configuration, test management and cutover activities to align the INSIS Platform Claims Management deployment with other digital initiatives.
The implementation effort integrated tailored e-ID and payment solutions targeted at DiGi customer segments and ran in parallel with B2C platform and CRM initiatives to ensure end to end customer journeys. Operational coverage emphasized claims handlers, contact center teams and intermediary workflows, with the INSIS Platform Claims Management serving as the primary system for non-life claims administration and process orchestration.
Governance changes accompanied the technical rollout, with agile and lean delivery practices applied to claims process redesign, project management and data analysis. The INSIS Platform Claims Management deployment was described internally as foundational to enterprise wide digital transformation and contributed to strengthening risk management and customer engagement initiatives.
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Insurance | 1600 | $900M | Romania | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2012 | n/a |
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Insurance | 2700 | $690M | Peru | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2017 | Charles Taylor |
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Insurance | 638 | $231M | Bulgaria | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2014 | n/a |
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Insurance | 1100 | $350M | Romania | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2024 | n/a |
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Insurance | 1000 | $1M | Poland | Fadata | INSIS Platform Claims Management | Insurance Claims Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating INSIS Platform Claims Management
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD INSIS Platform Claims Management Coverage
INSIS Platform Claims Management is a Insurance Claims Management solution from Fadata.
Companies worldwide use INSIS Platform Claims Management, from small firms to large enterprises across 21+ industries.
Organizations such as Abu Dhabi National Insurance Company (ADNIC), Groupama Asigurari, La Positiva Seguros, De Goudse and Anadolu Hayat Emeklilik Anonim Sirketi are recorded users of
INSIS Platform Claims Management for Insurance Claims Management.
Companies using INSIS Platform Claims Management are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using INSIS Platform Claims Management are most concentrated in United Arab Emirates, Romania and Peru, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of INSIS Platform Claims Management across Americas, EMEA, and APAC.
Companies using INSIS Platform Claims Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 60%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 0%.
Customers of INSIS Platform Claims Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified INSIS Platform Claims Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.