AC Hotel by Marriott Miami Wynwood
3400 Biscayne Boulevard,
Miami, 33137, FL,
United States
Miami, 33137, FL,
United States
1 786-209-0005
Leisure and Hospitality
AC Hotel by Marriott Miami Wynwood Technographics
AC Hotel by Marriott Miami Wynwood Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AC Hotel by Marriott Miami Wynwood and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 AC Hotel by Marriott Miami Wynwood employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AC Hotel by Marriott Miami Wynwood has purchased the following applications: M3 Accounting Core for ERP Financial in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AC Hotel by Marriott Miami Wynwood is running and its propensity to invest more and deepen its relationship with M3 , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AC Hotel by Marriott Miami Wynwood revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AC Hotel by Marriott Miami Wynwood intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AC Hotel by Marriott Miami Wynwood Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 AC Hotel by Marriott Miami Wynwood implemented M3 Accounting Core to manage its property-level finance operations. The deployment focused on core ERP Financial capabilities, notably accounts payable, and was provisioned for the hotel's finance and reception accounting staff including a reception manager who recorded use of M3 Accounts Payables in staff duties between December 2019 and April 2020.
Configuration emphasized property-level financial modules such as accounts payable, general ledger and transactional controls, with workflows configured for invoice capture, approval routing and payables posting consistent with ERP Financial best practices. Operational scope covered hotel finance and front desk accounting functions, and governance included on the job training and team supervision referenced in staff notes, with managers providing ongoing user support, and no external system integrations are specified in the source notes.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, AC Hotel by Marriott Miami Wynwood deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation aligns with the Chatbots and Conversational AI category, providing a live conversational channel intended to handle guest inquiries and support front desk interactions through web based chat.
The deployment uses the Salesforce Chat JavaScript widget embedded on site pages connecting to a cloud hosted agent console, enabling capabilities typical of chatbots and conversational AI such as pre chat capture, canned responses, session transcript capture, and skills based routing to on duty staff. Operational scope focused on guest services and reservations workflows, with governance implemented through standardized response libraries and agent handling procedures, and incremental configuration of conversation flows and routing rules rather than broad back office system integrations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 AC Hotel by Marriott Miami Wynwood implemented Adobe Connect on its public website to provide web conferencing capabilities for both guest facing interactions and internal staff collaboration. The deployment uses Adobe Connect as an Audio Video and Web Conferencing application embedded into the hotel site, enabling scheduled webinars and real time virtual meetings accessible from guest browsers and staff devices.
Adobe Connect is configured to provide standard Audio Video and Web Conferencing functional modules, including virtual meeting rooms, webinar hosting, screen sharing, and session recording, aligned with typical conferencing workflows. The implementation centers on hosted meeting spaces exposed via the website, with role based meeting hosts and attendee controls applied to manage sessions and content delivery.
Operational coverage focuses on front desk guest engagement, remote concierge or virtual tour sessions, and internal staff training and coordination, aligning the AC Hotel by Marriott Miami Wynwood Adobe Connect Audio Video and Web Conferencing deployment with hospitality communications and operations functions. Governance is managed centrally by hotel operations, with account administration and scheduled session processes established to support ongoing use via the site.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Listing Management | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at AC Hotel by Marriott Miami Wynwood
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AC Hotel by Marriott Miami Wynwood Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AC Hotel by Marriott Miami Wynwood IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AC Hotel by Marriott Miami Wynwood digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AC Hotel by Marriott Miami Wynwood Technographics
AC Hotel by Marriott Miami Wynwood is a Leisure and Hospitality organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
AC Hotel by Marriott Miami Wynwood operates a diverse technology stack with applications such as
M3 Accounting Core, Salesforce Chat (formerly Salesforce Live Agent) and Adobe Connect,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
AC Hotel by Marriott Miami Wynwood has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as M3, Salesforce and Adobe Systems.
AC Hotel by Marriott Miami Wynwood recently adopted applications including
Microsoft 365 in 2022, Atlassian Jira Service Desk in 2022 and Adobe Experience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AC Hotel by Marriott Miami Wynwood’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AC Hotel by Marriott Miami Wynwood’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AC Hotel by Marriott Miami Wynwood technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.