Academy Bank
1111 Main St #1600,
Kansas City, 64105, MO,
United States
Kansas City, 64105, MO,
United States
1 816-472-5244
Banking and Financial Services
Academy Bank Technographics
Academy Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Academy Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 560 Academy Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Academy Bank has purchased the following applications: ADP Recruiting for Recruiting, Applicant Tracking System in 2009, Fiserv Premier Bank Platform for Core Banking in 2018, Glia AI Management for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Academy Bank is running and its propensity to invest more and deepen its relationship with ADP , Fiserv , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Academy Bank revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Academy Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Academy Bank Tech Stack and Enterprise Applications
Academy Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2009 | 2010 |
In 2009, Academy Bank implemented ADP Recruiting. The deployment used ADP Recruiting as a Recruiting,Applicant Tracking System surfaced on Academy Bank's external career site, providing a cloud-hosted candidate intake and job posting layer for the bank.
ADP Recruiting at Academy Bank was configured to manage job requisitions, candidate application intake, resume parsing, applicant status tracking, and built-in hiring workflow orchestration. The implementation included configurable application forms and automated communications to support screening and interview scheduling, reflecting standard applicant tracking system capabilities.
The system is exposed through Academy Bank's public careers portal for external candidates, enabling end-to-end candidate flow from job posting to applicant status updates. Operational ownership rests with the bank's talent acquisition and HR teams, and the deployment supports hiring across Academy Bank's United States operations.
Governance centered on role based access for HR administrators and hiring managers, with configured approval steps and workflow rules to standardize requisition approvals and candidate progression. ADP Recruiting was used to centralize recruiting processes and recordkeeping, aligning recruiting operations with the bank's HR function.
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Academy Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Academy Bank implemented Fiserv Premier Bank Platform as its Core Banking system. The Fiserv Premier Bank Platform was deployed to support branch-level operations, and is referenced in operational roles at the Denver, Colorado branch where staff access the platform for teller and customer care activities.
The deployment emphasized Core Banking capabilities including deposit account processing, teller and cash handling workflows with drawer and vault access controls, customer data entry and front desk reception workflows, and support for consumer product sales such as credit cards, loans, and home equity. Fiserv Premier Bank Platform is used for transaction posting, account servicing, and basic consumer lending support in branch workflows.
Integrations implemented alongside Fiserv Premier Bank Platform reflect the bank's payment and digital channel landscape, with explicit connections to Payments One and Payments Exchange for payments processing, Q2 for digital banking channel connectivity, Web Director for web-facing channel interactions, and Acensus for data aggregation and reporting. These system linkages enable orchestration between the core ledger, payments rails, and customer-facing channels.
Operational governance centered on branch user workflows and controls, with training for universal bankers on cash handling, drawer and vault procedures, and customer-facing sales and data entry tasks. Configuration and role-based access supported front-line operations and product origination touchpoints, aligning Core Banking processing under the Fiserv Premier Bank Platform for Academy Bank.
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Digital Banking | ERP Services and Operations |
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2021 | 2022 |
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Professional Services Automation | ERP Services and Operations |
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2022 | 2022 |
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Academy Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Academy Bank implemented Glia AI Management on its public website to introduce Chatbots and Conversational AI capabilities for digital customer service and online customer engagement. Academy Bank deployed Glia AI Management as the web-facing conversational layer to handle routine customer inquiries, surface contextual guidance, and enable escalation to live agents when needed, positioning the application within the bank's customer support and digital channels function.
Glia AI Management was configured to provide real-time conversational handling and centralized AI model management, with intent detection and conversation orchestration used to standardize responses and route complex interactions toward human follow up. The deployment emphasized a managed AI console for tuning conversational flows, versioned content updates, and policy controls consistent with Chatbots and Conversational AI operational patterns.
Operationally the implementation is scoped to the website and associated digital customer touchpoints, with governance centered on the bank's digital channels and customer service teams for ongoing intent refinement and moderation. The configuration supports continuous adjustments to conversational models and administrative oversight, aligning Glia AI Management with Academy Bank business functions for web-based customer support and engagement.
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Academy Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Academy Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Academy Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Academy Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2021 | 2021 |
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Academy Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Academy Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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VP, Manager of Business Solutions | VP | Operations | |
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Access Management Administrator | Manager | IT | |
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IT Manager - Product Support Team | Manager | IT | |
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Apps Being Evaluated by Academy Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Academy Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Academy Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Academy Bank Technographics
Academy Bank is a Banking and Financial Services organization based in United States,
with around 560 employees and annual revenues of $170.0 million.
Academy Bank operates a diverse technology stack with applications such as
ADP Recruiting, Fiserv Premier Bank Platform and Glia AI Management,
covering areas like Recruiting, Applicant Tracking System, Core Banking and Chatbots and Conversational AI.
Academy Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Fiserv and Glia Technologies.
Academy Bank recently adopted applications including
Serviceaide ESM in 2022, Q2 Digital Banking Platform in 2021 and Glia AI Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Academy Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Academy Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Academy Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.