San Leandro, 94577, CA,
United States
Access Hardware Supply Technographics
Access Hardware Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Access Hardware Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Access Hardware Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Access Hardware Supply has purchased the following applications: ClearCompany Brainier LMS for Learning and Development in 2021, Formilla.com for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Access Hardware Supply is running and its propensity to invest more and deepen its relationship with ClearCompany , Formilla.com , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Access Hardware Supply revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Access Hardware Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Access Hardware Supply Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearCompany | Legacy | ClearCompany Brainier LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Access Hardware Supply implemented ClearCompany Brainier LMS. The ClearCompany Brainier LMS is deployed on their website and serves as the company’s primary Learning and Development platform. The deployment is implemented as a hosted, embedded learning layer on the corporate site, centralizing the course catalog and user access for online delivery.
The implementation includes course catalog management, learner enrollment and provisioning, progress tracking, assessment delivery, and reporting capabilities, configured for a 35-person workforce. Operational scope covers store and office staff and targets onboarding, product knowledge, and ongoing employee training. Governance was organized around administrator roles for content publishing and manager level assignment of learning paths, with enrollment workflows and content versioning established for ongoing operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Access Hardware Supply deployed Formilla.com on its website as a Chatbots and Conversational AI solution. The implementation uses Formilla.com as a cloud hosted chat widget embedded across the ecommerce site to deliver live chat, automated messaging, canned responses, visitor monitoring, and lead capture workflows typical of chatbots and conversational systems. Configuration emphasized chat routing to customer service staff, session transcripts, and predefined response templates to support product inquiries and order assistance.
Operational scope covers the company website and supports customer service and online sales functions for the United States based retail hardware merchant with 35 employees. Management and governance are organized around the ecommerce and customer support teams who maintain chat scripts, escalation rules, and vendor console settings, with the vendor hosted control panel used to adjust messaging and service hours. The implementation of Formilla.com reflects a lightweight SaaS deployment model and web embedding consistent with a small retail IT footprint and centralized web operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Access Hardware Supply began using Microsoft 365 for Collaboration. Access Hardware Supply implemented Microsoft 365 to centralize cloud-hosted email, calendaring, document collaboration, and core productivity applications, aligning Microsoft 365 Collaboration with internal communications, sales support, and administrative functions across the 35 employee retail organization.
The deployment is a tenant hosted Microsoft 365 model sized for a small business, with typical functional modules in use likely including Exchange Online, SharePoint Online, OneDrive, and Office desktop and web apps, reflecting standard Collaboration category workflows for content creation, version control, and team coordination. Microsoft 365 is also surfaced on the company website, indicating public facing touch points tied to the tenant, and administrative governance appears focused on user provisioning and basic tenant management for operations and customer facing teams.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Access Hardware Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Access Hardware Supply Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||