Dallas, 75201, TX,
United States
Access Physicians Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Access Physicians and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Access Physicians employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Access Physicians has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Access Physicians is running and its propensity to invest more and deepen its relationship with Salesforce , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Access Physicians revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Access Physicians intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Access Physicians implemented Salesforce Field Service (ex ClickSoftware) using Field Service Lightning to operationalize Field Service Management for its field clinician scheduling and dispatch operations. The deployment was scoped to clinical field operations and scheduling teams, aligning the application with the company business function of clinician visit coordination and on-site patient care management.
The implementation configured core Field Service Management modules including work order creation and lifecycle tracking, intelligent appointment scheduling and technician dispatch rules, a mobile technician application for on-site job completion and service documentation, and inventory and asset tagging workflows. Automation was applied to scheduling rules and service territory definitions, and service appointment lifecycle states were modeled to support clinician availability and shift constraints.
Infrastructure was provisioned on the Salesforce platform using Field Service Lightning managed components and cloud orchestration, with configuration emphasis on service territories, operating hours, and role-based permissions for dispatchers and clinicians. Governance established change control for scheduling rules and release windows, and the rollout was phased to prioritize scheduling and mobile workflows before expanding operational configuration and administrative controls.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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