Glendale, 91208, CA,
United States
Ace Business Machines Technographics
Ace Business Machines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ace Business Machines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Ace Business Machines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ace Business Machines has purchased the following applications: Visa Authorize.Net for Payment Processing in 2011, ClickDesk Live Chat for Chatbots and Conversational AI in 2017, GoDaddy Webmail for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ace Business Machines is running and its propensity to invest more and deepen its relationship with Visa , ClickDesk , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ace Business Machines revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ace Business Machines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ace Business Machines Tech Stack and Enterprise Applications
Ace Business Machines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2011 | 2011 |
In 2011, Ace Business Machines implemented Visa Authorize.Net as Payment Processing on their public website. The implementation embeds Visa Authorize.Net into the site checkout to handle online card authorization and capture for e-commerce transactions, aligning payment acceptance with the company sales workflow. As a 10 employee manufacturing firm, the deployment emphasizes a lightweight web gateway integration rather than complex enterprise payment orchestration.
The implementation uses functionality typical of the Payment Processing category, including real time authorization and capture, card data tokenization and basic fraud screening to support order to cash and billing activities. Operational ownership and reconciliation are centered on the small sales and billing team, with the gateway providing transaction records and gateway reporting for day to day payment operations.
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Ace Business Machines AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDesk | Legacy | ClickDesk Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Ace Business Machines deployed ClickDesk Live Chat on its public website to provide real time customer engagement. Ace Business Machines implemented ClickDesk Live Chat as a Chatbots and Conversational AI application to support website based customer service and inbound sales inquiry capture. The deployment is delivered as an embedded web widget that surfaces on product and contact pages, reflecting a single site, small company operational scope.
Configuration focused on core ClickDesk Live Chat capabilities, including the live chat widget, visitor presence indicators, chat transcript logging, offline messaging, and basic agent routing managed via the product admin console. Integrations are limited to the corporate website, with operational coverage concentrated on customer support and front end sales inquiry handling performed by existing staff. Governance is implemented through admin access controls and documented chat handling procedures, with transcript retention configured to preserve conversation context for follow up.
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Ace Business Machines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Ace Business Machines deployed GoDaddy Webmail, a Collaboration application, to provision company email on its acebminc.com website. The rollout configured domain-based mailboxes under the GoDaddy hosted webmail service to handle outbound and inbound communications tied to the public website.
GoDaddy Webmail implementation centered on typical webmail capabilities, including mailbox provisioning, a browser-accessible webmail client, and basic collaboration features such as contacts and calendaring consistent with Collaboration applications. Administrative controls were established through the GoDaddy account portal to create and manage user mailboxes, apply password controls, and set standard mailbox configurations for a small team.
Operational coverage includes the full employee base of the United States based organization of 10 employees, where GoDaddy Webmail supports both internal communications and customer-facing email workflows initiated from the website. Governance was organized around domain-level account provisioning and centralized mailbox administration within the GoDaddy hosting console, aligning email operations with the company website presence.
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Ace Business Machines eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2011 | 2011 |
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Ace Business Machines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Ace Business Machines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ace Business Machines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||