ACNB Bank
16 Lincoln Square,
Gettysburg, 17325, PA,
United States
Gettysburg, 17325, PA,
United States
1 888-334-2262
Banking and Financial Services
ACNB Bank Technographics
ACNB Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ACNB Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 349 ACNB Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACNB Bank has purchased the following applications: Fiserv DNA Bank Platform for Core Banking in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Fiserv Nautilus for Enterprise Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACNB Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Q2 Software , MeridianLink or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACNB Bank revenues, which have grown to $54.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACNB Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ACNB Bank Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Fiserv Signature Bank Platform | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, ACNB Bank migrated from the Fiserv Signature Bank Platform to the Fiserv DNA Bank Platform as its Core Banking solution. The implementation concentrated on consolidating consumer and mortgage loan servicing workflows within the Fiserv DNA Bank Platform to support branch and centralized servicing operations out of Gettysburg PA.
The deployment emphasized loan servicing and payment lifecycle capabilities typical of Core Banking, including payment posting and reversal, escrow account onboarding and annual escrow statement verification, interest adjustments, reamortization after principal reductions, calculation of odd day interest, and conversion of construction loans into permanent financing periods. Fiserv DNA Bank Platform was configured to support payoff and paydown processing, principal disbursements, and generation of loan-level agreements for changes to due date or payment frequency.
Operational integrations were explicitly implemented with Nautilus and Outlook to support daily servicing workflows and branch communications, with Fiserv DNA Bank Platform as the authoritative loan ledger. The loan servicing team used the integrated environment to complete verification tasks such as posting payments, placing and clearing flags for bankruptcy and foreclosure, processing refunds for escrow or insurance overpayments, and responding to customer service inquiries through a branch phone round robin.
Governance and process controls were formalized around a Loan Services Supervisor model, with responsibilities including policy enforcement, quality checks on 100 percent of work produced by the team, coaching, workflow management, time off approval, interview support, annual staff reviews, and monthly one on ones. Standard operating procedures embedded into the platform supported routine maintenance items such as auto debit updates, mailing address changes, late fee waivers, freezes on lines of credit, construction draw processing, and reporting for loans past due by 30 days or for rate changes.
The implementation narrative centers on ACNB Bank, Fiserv DNA Bank Platform, Core Banking and loan servicing functions, with explicit use of DNA, Nautilus and Outlook as operational systems used by the servicing team to enforce controls, verify transactions, and sustain branch-facing customer service.
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Digital Banking | ERP Services and Operations |
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2023 | 2023 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, ACNB Bank implemented Cisco Webex Meetings on its public website. Cisco Webex Meetings is deployed as the bank's Audio Video and Web Conferencing solution and is used to provide browser-accessible meeting sessions and embeddable meeting links for external client interactions and scheduled virtual appointments.
The deployment follows a cloud-hosted SaaS meeting model integrated into web-facing channels to support customer-facing consultations and internal collaboration across retail banking, commercial banking, and IT operations. Governance and operational control are exercised by IT and communications teams who configure meeting policies, access controls, and user provisioning to align conferencing workflows with the bank's secure remote engagement and compliance requirements.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Nautilus | Enterprise Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, ACNB Bank implemented Fiserv Nautilus as an Enterprise Content Management application to support its Loan Services operations in Gettysburg, PA. The deployment was scoped to consumer and mortgage loan servicing workflows and was positioned to centralize loan documentation, agreement generation, and servicing records used by the loan servicing team and supervisor function.
The configuration of Fiserv Nautilus emphasized document capture, indexing, searchable repository, workflow automation for document review, and audit trail capabilities consistent with Enterprise Content Management best practices. Configured workflows reflect operational tasks described by the Loan Services supervisor, including verification of newly onboarded consumer and mortgage loans, payment posting and reversals, escrow account onboarding, interest adjustments, payoff and paydown processing, and flags for bankruptcy and foreclosure.
Integrations were established with the Fiserv DNA core processing environment for account updates and with Outlook for correspondence and notification flows, enabling coordinated posting and exception handling across systems. The ACNB Bank Fiserv Nautilus Enterprise Content Management deployment is used daily by the Loan Services team and by branch staff via a customer service phone rotation to resolve mortgage and consumer loan inquiries and to support reporting for loans past due by 30 days and rate change notifications.
Governance and process controls were formalized around the Nautilus implementation, with the loan servicing supervisor enforcing policies through 100 percent quality checks, monthly one on ones, staff coaching, time off approvals, interview participation, and annual reviews. Nautilus audit trails and workflow assignment were used to document compliance, evidence completion of maintenance items such as auto debit updates and address changes, and to support routine verification steps required by the loan servicing governance model.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ACNB Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by ACNB Bank Executives
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FAQ - APPS RUN THE WORLD ACNB Bank Technographics
ACNB Bank is a Banking and Financial Services organization based in United States,
with around 349 employees and annual revenues of $54.0 million.
ACNB Bank operates a diverse technology stack with applications such as
Fiserv DNA Bank Platform, Cisco Webex Meetings and Fiserv Nautilus,
covering areas like Core Banking, Audio Video and Web Conferencing and Enterprise Content Management.
ACNB Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv and Cisco Systems.
ACNB Bank recently adopted applications including
Q2 Digital Banking Platform in 2023, Cisco Webex Meetings in 2022 and Fiserv Nautilus in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ACNB Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ACNB Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ACNB Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.