Pittsburgh, 15212, PA,
United States
Acrisure Stadium, formerly Heinz Field Technographics
Acrisure Stadium, formerly Heinz Field Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acrisure Stadium, formerly Heinz Field and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Acrisure Stadium, formerly Heinz Field employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acrisure Stadium, formerly Heinz Field has purchased the following applications: ABI MasterMind Workforce Manager for Workforce Management in 2018, FareHarbor for Reservation and Booking Management in 2023, Tripleseat for Event Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acrisure Stadium, formerly Heinz Field is running and its propensity to invest more and deepen its relationship with ABI MasterMind , FareHarbor , Tripleseat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acrisure Stadium, formerly Heinz Field revenues, which have grown to $310.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acrisure Stadium, formerly Heinz Field intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acrisure Stadium, formerly Heinz Field Tech Stack and Enterprise Applications
Acrisure Stadium, formerly Heinz Field HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABI MasterMind | Legacy | ABI MasterMind Workforce Manager | Workforce Management | HCM | n/a | 2018 | 2018 |
In 2018, Acrisure Stadium implemented ABI MasterMind Workforce Manager as a Workforce Management application to centralize event staffing and tour scheduling for its Guest Services organization. The deployment targeted game day operations and public tours, supporting scheduling and shift assignments for a Guest Services roster of over 70 part time employees within the venue workforce.
ABI MasterMind Workforce Manager was configured to manage core workforce management capabilities including shift scheduling, position assignments, and rostering tied to recurring event templates and role based assignments. The application was used operationally to schedule and position Guest Services teams for game days and tours, and to coordinate hotline and email coverage for guest inquiries, while enabling scheduling driven employee recognition and incentive workflows described by stadium staff.
Operationally the stadium combined guest insights from the ISS 24/7 feedback system with ABI MasterMind Workforce Manager scheduling workflows to adjust staffing levels and tour assignments, an approach explicitly used to improve overall guest experience. Governance and process controls were organized under Guest Services leadership, with approved scheduling, deployment and hotline coverage procedures formalized for tours and event day operations.
|
Acrisure Stadium, formerly Heinz Field ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FareHarbor | Legacy | FareHarbor | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
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Acrisure Stadium, formerly Heinz Field Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tripleseat | Legacy | Tripleseat | Event Management | Collaboration | n/a | 2021 | 2021 |
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Acrisure Stadium, formerly Heinz Field CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Acrisure Stadium, formerly Heinz Field
Apps Being Evaluated by Acrisure Stadium, formerly Heinz Field Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||