AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Across International LLC Tech Stack and Enterprise Applications

Across International LLC ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Business One ERP Financial ERP n/a 2018 2018
In 2018, Across International LLC deployed SAP Business One to support ERP Financial operations for its manufacturing business in the United States. Across International LLC is a roughly 100 employee manufacturing firm and implemented SAP Business One as its core ERP Financial system to centralize transactional accounting, financial reporting and to unify finance with operational inventory flows. The implementation concentrated on SAP Business One financial and transactional modules common to ERP Financial deployments, including general ledger, accounts payable, accounts receivable, banking and fixed assets accounting, and extended to inventory valuation, purchasing and sales order processing to ensure alignment between costing and finance. Operational coverage included finance, procurement, sales and inventory control within the United States, with governance focused on centralized chart of accounts, master data controls for suppliers and customers, and standardized invoice matching and approval workflows to support consistent month end close and audit readiness.
Across International LLC Collaboration
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Across International LLC implemented Microsoft 365 as its Collaboration platform to centralize communications and productivity functions. The deployment uses Office 365 Mail for website email routing and outbound contact forms, and Microsoft 365 is described as the primary Collaboration application supporting employee email, calendaring, file collaboration and team communications across the organization. Configuration focused on standard Collaboration capabilities including mailbox provisioning, shared document libraries, file synchronization and co-authoring, and team messaging and meetings, aligned to business functions such as operations, sales and customer service. Operational coverage targets the United States based workforce and internal departments, with governance organized around centralized account and mailbox configuration for corporate email traffic, and integrations explicitly limited to the website email channel via Office 365 Mail.
Across International LLC CRM
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Previous System
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VAR/SI
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Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2021 2021
In 2021, Across International LLC implemented FreshDesk Customer Support from Freshworks on its website to centralize customer inquiries for its manufacturing operations. The deployment was a web facing implementation of FreshDesk Customer Support embedded into the company website to capture support requests and route them into a centralized ticketing queue. The scope targeted the Customer Support function and adjacent technical support and order inquiry workflows for the firm's U.S. operations. Functional configuration emphasized core Customer Support capabilities including web form capture, email to ticket conversion, a knowledge base for self service, ticket assignment queues, SLA policy configuration, and automation rules for routing and escalation. The implementation included configuration of service queues and ownership rules to formalize ticket lifecycle and escalation, and setup of a public knowledge base accessible from the website. Integrations were limited to website embedding and channel capture as implemented on the site, with no other named third party integrations reported. Governance focused on operationalizing support workflows and user provisioning within FreshDesk Customer Support to stabilize case management across customer service and technical support teams.
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Across International LLC PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Across International LLC IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2012 2012

IT Decision Makers and Key Stakeholders at Across International LLC

First Name Last Name Title Function Department Email Phone
President CXO Finance
Operations Manager Manager Finance

Apps Being Evaluated by Across International LLC Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Across International LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Across International LLC digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Across International LLC Technographics
Across International LLC is a Manufacturing organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Across International LLC operates a diverse technology stack with applications such as SAP Business One, Microsoft 365 and FreshDesk Customer Support, covering areas like ERP Financial, Collaboration and Customer Support.
Across International LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Microsoft and Freshworks.
Across International LLC recently adopted applications including FreshDesk Customer Support in 2021, Salesforce Marketing Cloud in 2021 and Intuit Mailchimp Mandrill in 2019, highlighting its ongoing modernization strategy.
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Our research team continuously updates Across International LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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