Livingston, 7039, NJ,
United States
Across International LLC Technographics
Across International LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Across International LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Across International LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Across International LLC has purchased the following applications: SAP Business One for ERP Financial in 2018, Microsoft 365 for Collaboration in 2018, FreshDesk Customer Support for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Across International LLC is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Across International LLC revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Across International LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Across International LLC Tech Stack and Enterprise Applications
Across International LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Across International LLC deployed SAP Business One to support ERP Financial operations for its manufacturing business in the United States. Across International LLC is a roughly 100 employee manufacturing firm and implemented SAP Business One as its core ERP Financial system to centralize transactional accounting, financial reporting and to unify finance with operational inventory flows.
The implementation concentrated on SAP Business One financial and transactional modules common to ERP Financial deployments, including general ledger, accounts payable, accounts receivable, banking and fixed assets accounting, and extended to inventory valuation, purchasing and sales order processing to ensure alignment between costing and finance. Operational coverage included finance, procurement, sales and inventory control within the United States, with governance focused on centralized chart of accounts, master data controls for suppliers and customers, and standardized invoice matching and approval workflows to support consistent month end close and audit readiness.
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Across International LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Across International LLC implemented Microsoft 365 as its Collaboration platform to centralize communications and productivity functions. The deployment uses Office 365 Mail for website email routing and outbound contact forms, and Microsoft 365 is described as the primary Collaboration application supporting employee email, calendaring, file collaboration and team communications across the organization.
Configuration focused on standard Collaboration capabilities including mailbox provisioning, shared document libraries, file synchronization and co-authoring, and team messaging and meetings, aligned to business functions such as operations, sales and customer service. Operational coverage targets the United States based workforce and internal departments, with governance organized around centralized account and mailbox configuration for corporate email traffic, and integrations explicitly limited to the website email channel via Office 365 Mail.
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Across International LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Across International LLC implemented FreshDesk Customer Support from Freshworks on its website to centralize customer inquiries for its manufacturing operations. The deployment was a web facing implementation of FreshDesk Customer Support embedded into the company website to capture support requests and route them into a centralized ticketing queue. The scope targeted the Customer Support function and adjacent technical support and order inquiry workflows for the firm's U.S. operations.
Functional configuration emphasized core Customer Support capabilities including web form capture, email to ticket conversion, a knowledge base for self service, ticket assignment queues, SLA policy configuration, and automation rules for routing and escalation. The implementation included configuration of service queues and ownership rules to formalize ticket lifecycle and escalation, and setup of a public knowledge base accessible from the website. Integrations were limited to website embedding and channel capture as implemented on the site, with no other named third party integrations reported. Governance focused on operationalizing support workflows and user provisioning within FreshDesk Customer Support to stabilize case management across customer service and technical support teams.
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Across International LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Across International LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Across International LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Across International LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||