Sydney, 2000, NSW,
Australia
Acrow Formwork Technographics
Acrow Formwork Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acrow Formwork and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Acrow Formwork employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acrow Formwork has purchased the following applications: SAP Business One for ERP Financial in 2015, Microsoft 365 for Collaboration in 2017, Zoho ManageEngine ServiceDesk Plus for IT Service Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acrow Formwork is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acrow Formwork revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acrow Formwork intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acrow Formwork Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Acrow Formwork implemented SAP Business One to support ERP Financial operations across its 12 branches, head-office, and the group management holding company. The deployment centralized debtor management, payroll posting, accruals and bank reconciliation workflows to support the company’s finance and HR functions.
SAP Business One was configured to maintain debtor master data and to generate branch-level debtor reports and consolidated monthly debtor reporting for 12 branches, while supporting debtor enquiry handling. Payroll data flows were instrumented to support weekly payroll reviews and monthly salary processing for the head-office and six branches, and to enable automated processing of monthly accruals including ACC accruals, holiday pay accruals, FBT returns, work in progress reporting, employee monthly deduction reporting, and monthly bank reconciliations.
Integration patterns included using Microsoft Excel as an automation and reporting layer that consumed SAP Business One data to produce multi-layered, custom Excel templates for board-level Debtors Reports and HR payrolI summaries. Debt collection activities were coordinated with an external partner Collection Agency, and the finance team provided accounts payable backup across 12 branches while using SAP Business One as the transactional system of record.
Operational governance emphasized standardized process flows and smart automation, with a single owner sole-charging and preparing the Debtors' Report and working closely with branch managers to provide detailed commentary for the board. The implementation streamlined and standardized business processes, codified PAYE filing and payroll review workflows for all branches, and established shared responsibilities for ad-hoc finance support and reconciliations within SAP Business One.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Acrow Formwork implemented Microsoft 365. Acrow Formwork deployed Microsoft 365 as a Collaboration platform and the implementation is surfaceable on their public website, supporting internal communications and document collaboration across the organization.
The Microsoft 365 deployment includes core Collaboration capabilities such as Exchange Online for corporate email, SharePoint Online and OneDrive for document libraries and file sync, and Microsoft Teams for real time communication and meetings. The solution is delivered as a cloud hosted Microsoft 365 tenant architecture with identity and access managed through Azure Active Directory, and standard governance controls applied for account provisioning, role based access, and document lifecycle policies. The implementation targets business functions including project delivery, operations, finance, and HR, and is configured to support collaboration workflows, shared document management, and enterprise email for Acrow Formwork using Microsoft 365 in the Collaboration category.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho ManageEngine ServiceDesk Plus | IT Service Management | ITSM | n/a | 2015 | 2015 |
In 2015, Acrow Formwork implemented Zoho ManageEngine ServiceDesk Plus to centralize ticketing, asset tracking and incident workflows as its primary IT Service Management platform. The deployment was intended to support approximately 250 staff across seven Australian sites and to formalize the support model managed by an internal IT team of four.
Zoho ManageEngine ServiceDesk Plus was installed and configured for incident management, asset management and report creation to measure SLA and KPI adherence. Configuration work included cataloguing hardware and software assets, defining incident categories and priorities, and building operational reports that tracked response and resolution targets consistent with ITIL based practices.
The ServiceDesk Plus rollout occurred alongside a broader IT platform overhaul completed mid 2017, which introduced new Windows 10 and Office 365 endpoints, a refreshed data centre and local file and print servers. Operational coverage extended across desktop and server estates at all sites, and the application served as the central support console used for escalation, ticket routing and SLA monitoring by the central IT function.
Governance changes included creation of ITIL based SLAs, staff training on ITIL practices, and the development of reports to monitor adherence to target levels. The wider program that included ServiceDesk Plus delivery contributed to explicit cost outcomes reported by the organisation, including a 40% reduction in IT budget from $1.35 million per year to $0.826 million per year, a 15% reduction in managed print costs, and significant improvements to report performance and user experience with core application processes.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Acrow Formwork
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Acrow Formwork Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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