AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Action Tech Stack and Enterprise Applications

Action ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Business Suite ERP Financial ERP n/a 2012 2012
In 2012, Action implemented SAP Business Suite as its core ERP Financial platform. The deployment established an SAP ECC based backbone to consolidate finance and operations data for the manufacturer headquartered in Poland. Implementation encompassed SAP ECC modules FI and CO for record to report and management accounting, MM and SD for procure to pay and order to cash, WMS for warehouse operations, HCM for HR administration, and BW for analytical reporting. The program also integrated SAP process automation capabilities, SAP Data Archiving and PBS tools to manage data footprint, and SAP Security and Authorizations to enforce role based controls. Operational scope covered finance, procurement, sales, warehouse and human resources functions across Action's Poland operations, with BW providing a unified reporting layer. The implementation included managing interfaces to third party applications for shop floor and logistics orchestration, warehouse devices and external trading partners, using standard SAP interface patterns to preserve transactional integrity. Governance was structured around SAP Security and Authorizations, segregation of duties, and centralized change control for transports and interface updates, while process automation reduced manual handoffs between modules. The SAP Business Suite deployment maintained data lifecycle controls through SAP Data Archiving and PBS tools to limit data growth and sustain system performance.
Action HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Global Benefits Benefits Administration HCM n/a 2021 2021
In 2021, Action implemented SAP SuccessFactors Employee Central Global Benefits to centralize Benefits Administration for its HR organization in Poland. The HR sourcing process also included deployment of SAP SuccessFactors Learning and SAP SuccessFactors Compensation, reflecting a coordinated rollout across core HR and talent management functions. SAP SuccessFactors Employee Central Global Benefits was configured as a cloud SaaS instance, focused on benefits master data, eligibility rules, enrollment workflows and lifecycle administration consistent with Benefits Administration capabilities. Configuration work covered benefits catalogs, eligibility cohorts, event driven enrollment, and role based access for HR administrators and benefits coordinators. The implementation integrated with Harver pre selection and assessment software to surface candidate assessment data into HR intake workflows, aligning pre hire screening with benefits onboarding processes. Operational coverage emphasized HR and talent acquisition workflows, with enrollment and benefits administration processes designed to accept candidate and new hire inputs from the Harver integration. Governance and rollout were led by Action HR, which defined ownership for benefits lifecycle processes and established administrative workflows and training paths using SuccessFactors Learning for HR staff and managers. The narrative documents a focused, HR led adoption of SAP SuccessFactors Employee Central Global Benefits within the companys Benefits Administration landscape.
Compensation Management HCM 2021 2021
Core HR HCM 2010 2011
Core HR HCM 2017 2017
Learning and Development HCM 2021 2021
Onboarding HCM 2017 2017
Recruiting, Applicant Tracking System HCM 2017 2017
Workforce Management HCM 2015 2015
Action ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Retail Retail Management ERP Services and Operations n/a 2010 2011
In 2010, Action implemented SAP Retail to underpin its Retail Management capabilities across merchandising, store operations, and point of sale processes. The Information Management team, a 14 FTE group of functional consultants, developers and business intelligence specialists, led the configuration and delivery of SAP Retail and translated business requirements into executable project plans, using external consultants where required to supplement in-house expertise. SAP Retail was configured to address core retail workflows including assortment and master data, merchandising and assortment planning, pricing and promotion management, store replenishment and inventory controls, and point of sale transaction orchestration. The team applied ABAP and .NET development skills for bespoke enhancements and instrumented Qlikview for reporting and analytics tied to SAP Retail transactional data. The implementation integrated SAP Retail with the broader SAP landscape where the Information Management team had domain expertise, including SAP WMS for warehouse processes, SAP HCM for workforce data alignment, SAP PI for interface orchestration and SAP BW for analytical consolidation, as well as direct POS connectivity. Operational coverage centered on retail business functions such as merchandising, supply chain execution, store operations and finance, with technical ownership remaining with the Information Management team. Governance was exercised through the Teamlead Information Management who managed day to day operations, project prioritization and information architecture, and contributed to ICT policy and the annual planning cycle as a member of the ICT management team. Projects were scoped to fit the approved year plan and budget, and rollout sequencing and external consultant engagement were governed through those project plans.
Action Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2015 2015
Action Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2021 2021
Web Content Management Content Management 2019 2019
Action SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2010 2011
Action CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2013 2013
Customer Experience CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Action ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Application Performance Management ITSM 2021 2021
Action Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2014 2014
Action PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Action IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Action

First Name Last Name Title Function Department Email Phone
Officer Accounts Payable / Receivable, Financial Administrative Assistant Manager Finance
Head of Supply Chain Planning Director Supply Chain
Business Controller Director Operations
Supply Chain Development Manager Manager Supply Chain
Group CFO and Managing Director Director Finance
Sr Business Controller Director Finance
IT Project Manager Manager IT
Technology and IT Director Director IT
Director Group Finance Director Finance
SAP Logistics Manager Supply Chain
Manager Financial Shared Services Center Manager Finance
Director Supply Chain Director Supply Chain
Director Treasury Director Finance
European Procurement Manager Supply Chain Manager Procurement
Supply Chain Resource Manager Europe Manager Supply Chain
Supply Chain Program Manager Manager Supply Chain
HR Business Partner Manager HR
International Payroll Manager Manager Finance
International Head of Group HR Director HR
Group Manager International HR Shared Service Center Manager HR
Manager HR Information Systems Manager HR
Human Resources Director Director HR
Human Resources Officer Manager HR
HR Business Partner Manager HR
HR Manager Manager HR
Sr Business Controller Director Finance

Apps Being Evaluated by Action Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Action IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Action digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Action Technographics
Action is a Manufacturing organization based in Poland, with around 329 employees and annual revenues of $557.8 million.
Action operates a diverse technology stack with applications such as SAP Business Suite, SAP SuccessFactors Employee Central Global Benefits and SAP Retail, covering areas like ERP Financial, Benefits Administration and Retail Management.
Action has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP.
Action recently adopted applications including SAP SuccessFactors Employee Central Global Benefits in 2021, SAP SuccessFactors Compensation in 2021 and SAP SuccessFactors Learning in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Action’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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