Palo Alto, 94306, CA,
United States
ActiveHours, Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ActiveHours, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 ActiveHours, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ActiveHours, Inc has purchased the following applications: DigitalOcean Droplets for Application Hosting and Computing Services in 2020, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ActiveHours, Inc is running and its propensity to invest more and deepen its relationship with DigitalOcean , Amazon Web Services (AWS) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ActiveHours, Inc revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ActiveHours, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 | In 2019, ActiveHours, Inc implemented Zoom Chat (ex Solvvy) from Zoom Video Communications as an on-site conversational assistant on its public website. Zoom Chat (ex Solvvy) was deployed to provide automated customer self-service, conversational FAQ resolution, and intent classification under the Chatbots and Conversational AI category. The deployment is visible on the company website and was scoped to customer-facing interactions rather than internal collaboration functions. The implementation emphasized modular conversational capabilities, including knowledge base driven response delivery, guided troubleshooting flows, intent classification and entity extraction, and configurable escalation pathways to human agents. Configuration work focused on mapping high-frequency support intents into scripted dialogs and authoring answer content to live in the system’s knowledge repository. Ongoing tuning and training of conversational models were part of the initial setup to improve answer relevance. Architecturally the solution was delivered as a cloud hosted SaaS chat widget embedded in the web experience, relying on client side snippet installation for front-end rendering and server side conversational processing for intent matching and response selection. Conversation logging and transcript capture were enabled to support iterative content curation and to feed operator workflows. The setup was oriented toward web channel coverage with the possibility to route complex sessions into existing live support workflows. Governance was implemented through centralized content ownership by customer support and product teams, with defined processes for knowledge base updates, dialog versioning, and escalation handling. Rollout was organized around phased activation of intents and continuous refinement of conversation flows, with operational ownership retained by the customer experience organization. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2019 | 2019 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Test Automation Platform | PaaS |
|
2023 | 2023 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||