Palo Alto, 94306, CA,
United States
ActiveHours, Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ActiveHours, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 ActiveHours, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ActiveHours, Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ActiveHours, Inc is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ActiveHours, Inc revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ActiveHours, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, ActiveHours, Inc implemented Oracle NetSuite ERP in the ERP Financial category to replace Intuit Quickbooks Enterprise, initiating a cloud-first migration aimed at strengthening core accounting controls and transaction recordkeeping. The deployment of Oracle NetSuite ERP centralized financial processing for the company, aligning the application with the finance and accounting function to provide more robust functionality to record transactions, safeguard assets, and strengthen internal control.
Configuration work focused on core ERP Financial modules including general ledger configuration, accounts payable, accounts receivable, fixed asset management, and financial reporting workflows. Implementation emphasized standardized chart of accounts design, automated journal posting and close procedures, audit trail enablement, and role based access controls to enforce segregation of duties across accounting processes.
Operational scope covered corporate finance, accounting, and treasury related processes, consolidating transactional workflows that had been managed in Intuit Quickbooks Enterprise. Governance changes included formalized month end close procedures, access governance for financial records, and process documentation to support internal control objectives and ongoing compliance.
The program delivered the stated outcome of providing more robust functionality to record transactions and safeguard assets, reinforcing internal control capability through the Oracle NetSuite ERP platform. Ongoing use of the application is positioned to centralize financial operations and provide an auditable foundation for the companys finance organization.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, ActiveHours, Inc implemented Zoom Chat (ex Solvvy) from Zoom Video Communications as an on-site conversational assistant on its public website. Zoom Chat (ex Solvvy) was deployed to provide automated customer self-service, conversational FAQ resolution, and intent classification under the Chatbots and Conversational AI category. The deployment is visible on the company website and was scoped to customer-facing interactions rather than internal collaboration functions.
The implementation emphasized modular conversational capabilities, including knowledge base driven response delivery, guided troubleshooting flows, intent classification and entity extraction, and configurable escalation pathways to human agents. Configuration work focused on mapping high-frequency support intents into scripted dialogs and authoring answer content to live in the system’s knowledge repository. Ongoing tuning and training of conversational models were part of the initial setup to improve answer relevance.
Architecturally the solution was delivered as a cloud hosted SaaS chat widget embedded in the web experience, relying on client side snippet installation for front-end rendering and server side conversational processing for intent matching and response selection. Conversation logging and transcript capture were enabled to support iterative content curation and to feed operator workflows. The setup was oriented toward web channel coverage with the possibility to route complex sessions into existing live support workflows.
Governance was implemented through centralized content ownership by customer support and product teams, with defined processes for knowledge base updates, dialog versioning, and escalation handling. Rollout was organized around phased activation of intents and continuous refinement of conversation flows, with operational ownership retained by the customer experience organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 ActiveHours, Inc implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. ActiveHours, Inc uses Google Workspace (Formerly Google G-Suite) on their website and as the core cloud collaboration layer supporting corporate communications and content sharing.
The deployment leverages standard Google Workspace functional modules, including Gmail for enterprise email, Google Drive for file storage and shared drives, Google Docs, Sheets and Slides for real time document collaboration, Google Calendar for scheduling, and the Google Admin console for account and policy management. Configuration focus appears to be on centralized identity and account provisioning, role based access controls, and collaboration workflows that enable concurrent editing and version control across teams.
Operational coverage spans the company level and is positioned to support both internal business functions and customer facing activities in the banking and financial services context. Governance is managed through the Google Admin console with policy enforcement for access and sharing, and operational practices likely include centralized admin oversight and standard collaboration templates to maintain consistency. ActiveHours, Inc Google Workspace (Formerly Google G-Suite) Collaboration supports composable collaboration, content lifecycle workflows, and enterprise email and calendaring capabilities for the organization.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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