AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

ActiveHours, Inc Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
DigitalOcean Legacy DigitalOcean Droplets Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Zoom Video Communications Legacy Zoom Chat (ex Solvvy) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019 In 2019, ActiveHours, Inc implemented Zoom Chat (ex Solvvy) from Zoom Video Communications as an on-site conversational assistant on its public website. Zoom Chat (ex Solvvy) was deployed to provide automated customer self-service, conversational FAQ resolution, and intent classification under the Chatbots and Conversational AI category. The deployment is visible on the company website and was scoped to customer-facing interactions rather than internal collaboration functions. The implementation emphasized modular conversational capabilities, including knowledge base driven response delivery, guided troubleshooting flows, intent classification and entity extraction, and configurable escalation pathways to human agents. Configuration work focused on mapping high-frequency support intents into scripted dialogs and authoring answer content to live in the system’s knowledge repository. Ongoing tuning and training of conversational models were part of the initial setup to improve answer relevance. Architecturally the solution was delivered as a cloud hosted SaaS chat widget embedded in the web experience, relying on client side snippet installation for front-end rendering and server side conversational processing for intent matching and response selection. Conversation logging and transcript capture were enabled to support iterative content curation and to feed operator workflows. The setup was oriented toward web channel coverage with the possibility to route complex sessions into existing live support workflows. Governance was implemented through centralized content ownership by customer support and product teams, with defined processes for knowledge base updates, dialog versioning, and escalation handling. Rollout was organized around phased activation of intents and continuous refinement of conversation flows, with operational ownership retained by the customer experience organization.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Data Platform CRM 2020 2020
Customer Experience CRM 2020 2020
Customer Support CRM 2017 2017
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Signing Content Management 2021 2021
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IT Service Management ITSM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Test Automation Platform PaaS 2023 2023
IT Decision Makers and Key Stakeholders at ActiveHours, Inc
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ActiveHours, Inc Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ActiveHours, Inc Technographics

ActiveHours, Inc is a Banking and Financial Services organization based in United States, with around 230 employees and annual revenues of $50.0 million.

ActiveHours, Inc operates a diverse technology stack with applications such as DigitalOcean Droplets, Zoom Chat (ex Solvvy) and Google Workspace (Formerly Google G-Suite), covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Collaboration.

ActiveHours, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as DigitalOcean, Zoom Video Communications and Google.

ActiveHours, Inc recently adopted applications including Genymotion SaaS in 2023, Amazon EC2 in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates ActiveHours, Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ActiveHours, Inc technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.