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Activision Blizzard Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Activision Blizzard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Activision Blizzard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Activision Blizzard has purchased the following applications: Kofax MarkView for AP Automation in 2014, Sterling Background Check for BackGround Screening in 2019, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Activision Blizzard is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Activision Blizzard revenues, which have grown to $7.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Activision Blizzard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Activision Blizzard implemented Kofax MarkView as an AP Automation invoice management application to centralize Accounts Payable and Procure to Pay operations. The deployment was positioned inside the companys global P2P Shared Services effort and contributed to transforming Accounts Payable from manual intensive operations to automated operations.
Kofax MarkView was used as the invoice management component of the P2P stack, supporting invoice capture, routed approval workflows, and centralized invoice reconciliation processes. Implementation work included configuring invoice management workflows and embedding controls and procedures for vendor bank account changes to detect potential bank fraud.
The Kofax MarkView implementation was integrated into a broader Procure to Pay ecosystem, with an automated electronic payments interface to the companys bank institutions and reporting feeds into Oracle Answers for data analysis. The invoice management application operated alongside a Procure to Pay helpdesk system, a Supplier Portal for vendor registration and data changes, and coordinated with Concur Expense Reporting for North America and Canada, while also supporting integration activity for Costar lease accounting into P2P processes.
Governance and process work focused on establishing and maintaining P2P KPI reporting and dashboards to drive efficiency and process improvements, and on operationalizing vendor data change processes across the organization. Kofax MarkView served as the AP Automation anchor within Activision Blizzards P2P governance, workflows, and shared services operating model.
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ERP Financial | ERP Financial Management |
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2010 | 2010 |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
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Candidate Relationship Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2018 | 2018 |
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HR Compliance | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Talent Sourcing, Talent Management | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Activision Blizzard implemented Salesforce Field Service (ex ClickSoftware) to address Field Service Management requirements across its field operations. The deployment centered on Field Service Lightning as the execution layer, with a focus on appointment booking and dispatcher workflows for agents and dispatchers.
Implementation work included creation of Apex classes and triggers to automate the Appointment Booking process by sending Email alerts, and to orchestrate task assignment and scheduling rules within Field Service Lightning. Functional modules and capabilities configured included appointment booking automation, dispatcher scheduling and queuing, agent task orchestration, and event driven notification processing.
Architecturally the solution was built on the Salesforce platform, using server side Apex logic and declarative configuration in Field Service Lightning to control booking behavior and notification flows. The Apex classes and triggers handled business logic for bookings and email alerting, while Field Service Lightning provided the scheduling engine, mobile tasking, and dispatcher console for operational execution.
Operational scope emphasized field operations and dispatch functions, with automation and integration of tasks for agents and dispatchers to streamline service delivery workflows. Governance relied on Salesforce development artifacts such as Apex and trigger-based change deployment, with configuration managed inside the Salesforce org to centralize appointment and dispatch workflow control.
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Membership Management | ERP Services and Operations |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2025 | 2025 |
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Database Management, Open-Source Database | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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