Acuity Solutions
Kemp House, 124 City Road,
London, EC1V 2NX,
United Kingdom
London, EC1V 2NX,
United Kingdom
44 19 3223-7110
Professional Services
Acuity Solutions Technographics
Acuity Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acuity Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Acuity Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Acuity Solutions has purchased the following applications: Sage Intacct for ERP Financial in 2020, Tawk.to for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acuity Solutions is running and its propensity to invest more and deepen its relationship with Sage , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acuity Solutions revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acuity Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acuity Solutions Tech Stack and Enterprise Applications
Acuity Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Acuity Solutions implemented Sage Intacct. The Sage Intacct deployment serves as the firmwide ERP Financial system for the 45 person professional services firm headquartered in the United Kingdom, centralizing core accounting and billing processes.
The implementation focused on core financial modules common to ERP Financial deployments, including general ledger, accounts receivable, accounts payable, billing and financial reporting. Sage Intacct was configured to provide dimensional accounting and configurable dashboards to support period-end close, invoicing workflows and operational visibility for finance and delivery teams.
The system is deployed as a cloud hosted SaaS application, consistent with Sage Intacct architecture, enabling API based integrations and web surfaced financial services. The company lists Sage Intacct on its website, indicating the application is part of its technology stack and is used to support client invoicing and internal accounting workflows.
Governance changes centered on standardizing the chart of accounts, instituting role based access and formalizing month end procedures, aligning finance and operations on common data definitions. Configuration emphasized automation of routine transaction flows and reporting to reduce manual reconciliation work across accounting and delivery functions.
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ERP Financial | ERP |
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2024 | 2024 |
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Acuity Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Acuity Solutions implemented Tawk.to on its public website. The Tawk.to deployment aligns with Chatbots and Conversational AI and provides a cloud-hosted web chat widget to enable real-time visitor messaging and conversational engagement on site pages.
Configuration work concentrated on embedding the Tawk.to JavaScript snippet across customer-facing pages, provisioning agent accounts in the Tawk.to dashboard, and enabling standard capabilities such as canned responses, visitor monitoring, chat transcript capture, and an agent console to support sales and client services workflows. The implementation scope is the company website and the small support and sales team within Acuity Solutions, with centralized SaaS hosted message routing and transcript retention for ongoing operational use.
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Acuity Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Acuity Solutions implemented Microsoft 365 to support Collaboration across its professional services operations. The UK firm of approximately 45 employees provisioned a cloud based Microsoft 365 tenant to centralize corporate email, document storage, and team communication for client facing and internal teams.
The Microsoft 365 configuration emphasizes standard Collaboration capabilities, including Exchange Online for email, SharePoint Online and OneDrive for document management and secure file sharing, Microsoft Teams for synchronous collaboration and meetings, and modern Office applications for productivity. Configuration work focused on mailbox provisioning, SharePoint site structures for project files, and Teams channels aligned to client engagements and service delivery workflows.
Administration follows a centralized tenant model with role based user account management, mailbox and site permissions, and governance controls applied to support professional services processes. The company website references Microsoft 365 use, indicating that Microsoft 365 also underpins aspects of the firm digital presence and confirms cloud based Collaboration tooling as a core part of business function enablement.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Online Meeting Scheduling | Collaboration |
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2024 | 2024 |
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Acuity Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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Acuity Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Acuity Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2024 | 2024 |
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Acuity Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Acuity Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Acuity Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Acuity Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Acuity Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Acuity Solutions Technographics
Acuity Solutions is a Professional Services organization based in United Kingdom,
with around 45 employees and annual revenues of $5.0 million.
Acuity Solutions operates a diverse technology stack with applications such as
Sage Intacct, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Acuity Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Tawk.to and Microsoft.
Acuity Solutions recently adopted applications including
Sage Intacct in 2024, Tawk.to in 2024 and Microsoft 365 in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Acuity Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Acuity Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Acuity Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.