Buffalo, 14203, NY,
United States
ACV Auctions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ACV Auctions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 ACV Auctions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACV Auctions has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2019, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACV Auctions is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACV Auctions revenues, which have grown to $421.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACV Auctions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, ACV Auctions implemented Oracle NetSuite ERP as its ERP Financial system. The deployment centralized financial management for the United States headquartered automotive auctions company, aligning accounting and finance with the company scale of roughly 2000 employees and reported revenue of 421000000. The implementation scope targeted corporate finance, accounting and revenue operations teams to unify transactional accounting and financial reporting processes.
The Oracle NetSuite ERP rollout included standard ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, billing and revenue management, and financial reporting. Configuration emphasized chart of accounts standardization, multi-entity accounting and intercompany processing, period close orchestration, and role based access controls to support auditability. Oracle NetSuite ERP was instrumented to support consolidated close workflows and revenue recognition across the organization.
Operational governance established centralized financial controls, approval workflows and audit trails to streamline month end close and compliance activities. The system was embedded into core order to cash and procure to pay financial workflows used by finance and accounting departments across ACV Auctions U.S. operations. Deployment and ongoing ownership details were not disclosed.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, ACV Auctions implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System. The implementation was scoped to support talent acquisition for the firm across its United States operations and to manage end-to-end hiring workflows for a company of roughly 2,000 employees.
UKG Pro Recruiting (ex UltiPro Recruiting) was embedded on ACV Auctions public careers portal, enabling direct job posting distribution and candidate application capture from acvauctions.com. The deployment encompassed requisition creation and approval, applicant tracking, resume parsing, interview scheduling, offer generation, and configurable candidate communications, aligning with standard Recruiting,Applicant Tracking System functional workflows.
The solution was deployed as a cloud-hosted SaaS application with role-based access controls and recruiter-centric workflow configuration, supporting hiring managers and the talent acquisition team. Reporting and compliance-capable modules were activated to support structured candidate dispositioning and EEO data capture consistent with applicant tracking needs.
Operational governance emphasized recruiter and hiring manager permissions, multi-stage interview orchestration, and standardized requisition approval paths to formalize hiring processes. The overall implementation centered on integrating UKG Pro Recruiting with ACV Auctions careers site to centralize candidate intake and streamline recruiter-led sourcing and selection workflows.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 ACV Auctions implemented Salesforce Field Service (ex ClickSoftware) within its Field Service Management footprint on the Salesforce Lightning platform. The deployment was executed under an event driven architecture that tied Salesforce Field Service into broader platform services to support scheduling, dispatch, and mobile technician workflows.
The implementation configured Field Service Lightning capabilities including scheduling and dispatch, work order orchestration, mobile technician routing, and integration with Salesforce Maps for geospatial routing and territory awareness. The project used Lightning platform constructs and AppExchange tools, and leveraged Heroku to host complementary services as part of an event driven integration layer.
Integrations were explicit and system level, with Okta used for identity and access control, Splunk for logging and observability, Slack for collaboration, and PagerDuty for incident escalation and SEV level response. The architecture emphasized event driven design between Salesforce, Heroku, and Maps to ensure near real time updates to field schedules and technician status.
Operational ownership and governance were centralized under a growing Salesforce organization, expanding from a team of over 20 Salesforce professionals through to a 40 person cross functional, onshore nearshore offshore organization. The team partnered with product management and internal stakeholders to produce architectural design documents, define OKRs and budgets, establish internal control systems, and formalize incident management and escalation flows including LSI and SEV post mortems.
The implementation was scoped and documented for scalability, with the Salesforce Field Service deployment tied to the company roadmap as ACV scaled through an IPO valued at over 5 billion dollars. Architectural decisions prioritized platform governance, observability, and orchestration between field operations and core Salesforce systems.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Engagement, Customer Experience | CRM |
|
2020 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2020 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||