Lees Summit, 64086, MO,
United States
Adams Toyota Technographics
Adams Toyota Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adams Toyota and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 Adams Toyota employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adams Toyota has purchased the following applications: WhosOn Hybrid Chat for Chatbots and Conversational AI in 2010, AudioEye for Web Content Management in 2023, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adams Toyota is running and its propensity to invest more and deepen its relationship with Parker Software , AudioEye , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adams Toyota revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adams Toyota intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Adams Toyota Tech Stack and Enterprise Applications
Adams Toyota AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2010 | 2010 |
In 2010, Adams Toyota implemented WhosOn Hybrid Chat as a Chatbots and Conversational AI solution on its public website. The deployment embeds WhosOn Hybrid Chat as a web widget to initiate automated conversations and route live interactions for vehicle sales, parts, and service inquiries.
The implementation configures hybrid chat flows that combine automated scripting with live agent handover, session transcripts, canned response libraries, operating hours, and routing rules to sales and service staff. WhosOn Hybrid Chat is configured to capture visitor intent and maintain conversational context across handoffs, with platform reporting and chat history used for daily agent review and script refinement.
Operational coverage is focused on the Adams Toyota website, supporting online customer engagement for sales and service functions. Governance includes defined response windows, chat handling procedures for front-line staff and sales advisors, and training to align chat workflows with dealership appointment and lead capture processes.
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Adams Toyota Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AudioEye | Legacy | AudioEye | Web Content Management | Content Management | n/a | 2023 | 2023 |
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Adams Toyota CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2006 | 2006 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Adams Toyota IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Adams Toyota CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Adams Toyota
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Adams Toyota Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-22 | Adams Toyota | Evaluated | CDK Global | CDK Global DMS | Dealership Management | ERP Services and Operations |