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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

Adani Electricity
Location
Devidas Lane,
Mumbai, 400092,
India
Website
https://www.adanielectricity.com/
Phone
91 9594519122
Artw industry
Utilities
Employee
Revenue

Adani Electricity Technographics

Adani Electricity Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Adani Electricity and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Adani Electricity employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Adani Electricity has purchased the following applications: Cashfree Payments for Payment Processing in 2023, Haptik AI Platform for Chatbots and Conversational AI in 2022, Slack Connect for Collaboration in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Adani Electricity is running and its propensity to invest more and deepen its relationship with Cashfree Payments , Haptik , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Adani Electricity revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adani Electricity intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Adani Electricity Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cashfree Payments Legacy Cashfree Payments Payment Processing ERP Financial Management n/a 2023 2023
In 2023 Adani Electricity implemented Cashfree Payments, integrating Cashfree Payments into its public website to handle customer payment flows. The deployment is categorized under Payment Processing and is focused on online bill presentment and payment capture within the company's web billing portal. The implementation centers on web-based payment acceptance capabilities typical for Payment Processing systems, including hosted checkout integration, client-side tokenization of payment instruments, server-side payment API calls for authorization and settlement, and transaction logging for reconciliation. Cashfree Payments is positioned as the payment gateway layer that orchestrates customer-facing checkout, transaction routing, and backend settlement records. Operational coverage is the corporate billing and collections workflow for Adani Electricity in India, with the website integration supporting customer self-service payments and providing transaction visibility for billing and customer service teams. Governance was aligned to billing and payment handling procedures, embedding Cashfree Payments into online billing workflows and reconciliation processes to ensure transaction traceability and operational control.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Haptik Legacy Haptik AI Platform Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Adani Electricity implemented Haptik AI Platform on its website as a customer-facing conversational interface, leveraging Chatbots and Conversational AI capabilities to support customer service and digital engagement. The deployment is an embedded web chat widget that delivers automated responses and guided self-service flows for common utility inquiries such as billing, outage reporting, and account management. The Haptik AI Platform implementation centers on conversational UI, intent classification, natural language understanding, and dialog flow orchestration to route users through scripted and context aware interactions, with configured fallbacks for human agent escalation. Operational governance is aligned to digital customer experience and contact center teams who maintain conversation design, training data, response templates, and conversational analytics for ongoing tuning and compliance.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2022 2022
Tag Management CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Endpoint Detection and Response (EDR) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Adani Electricity
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Adani Electricity Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Adani Electricity Technographics

Adani Electricity is a Utilities organization based in India, with around 2000 employees and annual revenues of $500.0 million.

Adani Electricity operates a diverse technology stack with applications such as Cashfree Payments, Haptik AI Platform and Slack Connect, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

Adani Electricity has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cashfree Payments, Haptik and Salesforce.

Adani Electricity recently adopted applications including Akamai CDN in 2024, Cashfree Payments in 2023 and Slack Connect in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Adani Electricity’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Adani Electricity’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Adani Electricity technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.