About the Customer
Addison Group is a professional staffing and consulting firm offering industry-leading expertise with a national reach and a localized touch. Specializing in Information Technology, Finance & Accounting, Healthcare, Administration, Human Resources, and Engineering, Addison Group offers a full suite of professional services, including consulting, staffing and recruiting, and executive search through its network of companies and dozens of offices throughout the United States
Scope and Challenges
Addison Group, ranked amongst Forbes Magazine’s Best Professional Recruiting Firms, specializes in placing contract, contract-to-hire, and direct hire positions for their customers – with candidates that are second to none. While Addison Group’s exceptional delivery is a main driver of success with clients and candidates, a manual approach to sales compensation was limiting the company’s ability to deliver the same level of service to their sales team.
Addison Group needed a powerful, agile sales compensation platform to fuel their continued growth. Not only was it difficult to manage their complex plans in spreadsheets, but they were also causing accuracy concerns and making it difficult to hit both weekly and monthly commission payouts targets. After a competitive review of available systems, Addison Group selected Xactly Incent EnterpriseTM, and kicked off their implementation with preferred managed services partner Canidium. Together, Canidium and Xactly were able to design a program that fit Addison Group’s unique needs, with a focus on long-term scalability and success.
Outcome and Implications
Eliminating more than 1,000 spreadsheets, Addison Group now has a single source for all of their compensation data and reporting across offices – improving accuracy and cutting commission processing time by 90 percent. As the sales team also has complete visibility into their sales and statements via easy-to-use dashboards, disputes have been reduced, along with more than 600 weekly commission report emails. With Xactly and Canidium, Addison Group has the flexible foundation required to quickly add new reps and plans as the business expands and the tools to deliver more intelligence, efficiency, and accuracy to their compensation initiatives well into the future.
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