Adelaide, 5000, SA,
Australia
Adelaide Convention Centre Technographics
Adelaide Convention Centre Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adelaide Convention Centre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Adelaide Convention Centre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adelaide Convention Centre has purchased the following applications: Humanforce Time and Attendance (formerly TimeTarget) for Time and Attendance in 2015, Campaign Monitor Email Marketing for Marketing Automation in 2013, Twilio Sendgrid for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adelaide Convention Centre is running and its propensity to invest more and deepen its relationship with Humanforce , Campaign Monitor , Qualtrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adelaide Convention Centre revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adelaide Convention Centre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Adelaide Convention Centre Tech Stack and Enterprise Applications
Adelaide Convention Centre HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Time and Attendance (formerly TimeTarget) | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015, Adelaide Convention Centre implemented Humanforce Time and Attendance (formerly TimeTarget) to manage staff time capture and payroll inputs. The deployment centralized Time and Attendance functions across HR and Payroll, including new employee setup, right to work verification for Australia, and maintenance of employee records to support consistent payroll processing.
Configuration emphasized timesheet capture and authorisation workflows, synchronization of pay rates and leave balances, and modules for processing timesheets, terminations, redundancy and manual payments. Humanforce Time and Attendance was configured to support accurate data entry of leave records, penalty calculations, and generation of EFT output files and end of month reports.
Integrations tied Humanforce Time and Attendance to CHRIS 21 as the authoritative source for employee rates and leave balances, with exports from CHRIS 21 into the time system and validated timesheet data transferred back to CHRIS 21 ready for processing by Frontier Payroll Bureau Services. Operational coverage included weekly and fortnightly payroll cycles, quarterly payroll for board members, liaison with Frontier Payroll Bureau Services, forwarding fortnightly superannuation contributions to Super SA, distribution of EFT files to Finance staff under the ACC Payroll Disbursement Policy, and preparation of Australian Bureau of Statistics forms.
Governance and process controls centered on authorised timesheets and verification of penalty calculations prior to data transfer, adherence to the ACC Payroll Disbursement Policy, and ongoing compliance with employment, tax and superannuation requirements. Day to day responsibilities explicitly included ensuring payroll is completed on time, answering staff payroll enquiries, providing ad hoc payroll documentation, and maintaining audit-ready payroll records for Frontier Payroll Bureau Services to process.
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Adelaide Convention Centre CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Campaign Monitor | Legacy | Campaign Monitor Email Marketing | Marketing Automation | CRM | n/a | 2013 | 2013 |
In 2013, Adelaide Convention Centre implemented Campaign Monitor Email Marketing. The deployment positioned Campaign Monitor Email Marketing as the core email channel within the organisation's Marketing Automation activities, supporting marketing and customer engagement for event promotion and venue services in Australia.
The implementation configured Campaign Monitor Email Marketing to deliver templated campaign creation, subscriber list management, segmentation, scheduled sends and basic automation workflows. Configuration work focused on branded email templates, segment rules tied to consent and event interest, and automated welcome and event reminder series to support ongoing audience communication.
Integrations were implemented on the public website through embedded subscription forms and sign-up capture to centralize list growth and consent tracking, aligning web lead capture with campaign distribution. Operational ownership rested with the marketing and events teams, with governance implemented through centralized list ownership, permissioned lists and email approval workflows to manage campaign quality and compliance.
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Marketing Automation | CRM |
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2018 | 2018 |
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Adelaide Convention Centre PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018 Adelaide Convention Centre implemented Twilio Sendgrid for Transactional Email on their website. The Twilio Sendgrid deployment is used to power website-triggered customer communications, including confirmation and notification email flows and system-generated alerts, with integration points on the site to initiate API or SMTP-based sends.
Configuration emphasized core Transactional Email capabilities such as reusable email templates, delivery and engagement tracking, event webhooks for bounce and delivery events, and suppression list and unsubscribe handling to manage sender reputation. Operational scope is centered on the Adelaide Convention Centre website and customer-facing communications, with governance and workflow alignment to existing IT and communications processes to ensure transactional messages are routed through Twilio Sendgrid for processing and monitoring.
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Adelaide Convention Centre IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Adelaide Convention Centre CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Adelaide Convention Centre
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| General Manager | Manager | Finance | ||||
| Payroll and Finance Officer | Manager | Finance | ||||
| Finance Manager | Manager | Finance |
Apps Being Evaluated by Adelaide Convention Centre Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||