CancAºn, 77500, Quintana R,
Mexico
Adisa Food Service Technographics
Adisa Food Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adisa Food Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 530 Adisa Food Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adisa Food Service has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Zendesk Chat for Chatbots and Conversational AI in 2013, GoDaddy Webmail for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adisa Food Service is running and its propensity to invest more and deepen its relationship with Oracle , Bold Innovation Group , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adisa Food Service revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adisa Food Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Adisa Food Service Tech Stack and Enterprise Applications
Adisa Food Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Aspel SAE | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Adisa Food Service implemented Oracle NetSuite ERP in the ERP Financial category. The Cancun based consumer packaged goods supplier replaced the on premise Aspel SAE system after frequent crashes and outages that took days to repair and left invoicing for hundreds of clients as a manual process. The move to Oracle NetSuite ERP was positioned to support the company mission of delivering fresh produce to luxury hotels and restaurants in the Riviera Maya while enabling B2B sales growth and conditional expansion into B2C channels.
The deployment centered on core financial modules, including general ledger, accounts receivable and billing automation, and order management coupled with inventory control capabilities common to ERP Financial suites. Configuration work focused on a centralized customer master, automated invoice generation workflows, and standardization of the chart of accounts to eliminate repetitive manual billing tasks. Oracle NetSuite ERP was restated as the single finance backbone to consolidate transactional processing and billing.
Operational coverage encompassed finance, commercial sales, and warehouse operations that serve Adisa Food Service’s hundreds of hospitality clients across the Riviera Maya. The implementation consolidated invoicing and transactional financial processes under a cloud based ERP platform, replacing the prior Aspel SAE on premise application architecture.
Governance changes emphasized tighter control over billing cycles, standardized order to cash procedures, and change control for financial master data to reduce reliance on reactive on premise fixes. The Oracle NetSuite ERP deployment in the ERP Financial category was structured to centralize finance and billing functions and to provide a managed cloud release model for ongoing operational stability.
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Adisa Food Service AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Adisa Food Service deployed Zendesk Chat on its public website to enable real-time messaging for customer interactions. Adisa Food Service implemented Zendesk Chat, a Chatbots and Conversational AI application, to support customer service and web‑facing engagement for its Mexico operations.
The implementation centered on a website-embedded chat widget providing live agent messaging, conversation history, basic reporting, and asynchronous follow-up workflows consistent with Chatbots and Conversational AI capabilities. Operational coverage focused on site-level deployment for online customer inquiries and front-line support teams, with agent workflow adjustments and governance around chat handling procedures, access controls, and retention of chat transcripts for continuity of service.
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Adisa Food Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Adisa Food Service implemented GoDaddy Webmail as its hosted email and webmail platform. The deployment is notable within the Collaboration category and is surfaced on the company website, indicating corporate use of GoDaddy Webmail for external and internal email communications.
The implementation centers on hosted mailbox provisioning, a browser based webmail interface, and standard mail transport and retrieval protocols consistent with hosted email offerings. Configuration work includes domain DNS MX record updates and control panel administration to manage user accounts, spam filtering settings, and mailbox quotas, reflecting typical Collaboration platform configuration activities.
Operational coverage spans Adisa Food Service employees across its Mexico operations, providing email services to commercial, marketing, and operational functions. Governance is executed through centralized administrative controls in the GoDaddy management console, with account lifecycle and access managed through that hosted administrator interface and standard email client access via IMAP or SMTP where enabled.
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Collaboration | Collaboration |
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2017 | 2017 |
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Adisa Food Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Adisa Food Service PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2019 | 2019 |
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Adisa Food Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Adisa Food Service
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Adisa Food Service Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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