AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Adisa Food Service Tech Stack and Enterprise Applications

Adisa Food Service ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Aspel SAE Oracle NetSuite ERP ERP Financial ERP n/a 2017 2017
In 2017, Adisa Food Service implemented Oracle NetSuite ERP in the ERP Financial category. The Cancun based consumer packaged goods supplier replaced the on premise Aspel SAE system after frequent crashes and outages that took days to repair and left invoicing for hundreds of clients as a manual process. The move to Oracle NetSuite ERP was positioned to support the company mission of delivering fresh produce to luxury hotels and restaurants in the Riviera Maya while enabling B2B sales growth and conditional expansion into B2C channels. The deployment centered on core financial modules, including general ledger, accounts receivable and billing automation, and order management coupled with inventory control capabilities common to ERP Financial suites. Configuration work focused on a centralized customer master, automated invoice generation workflows, and standardization of the chart of accounts to eliminate repetitive manual billing tasks. Oracle NetSuite ERP was restated as the single finance backbone to consolidate transactional processing and billing. Operational coverage encompassed finance, commercial sales, and warehouse operations that serve Adisa Food Service’s hundreds of hospitality clients across the Riviera Maya. The implementation consolidated invoicing and transactional financial processes under a cloud based ERP platform, replacing the prior Aspel SAE on premise application architecture. Governance changes emphasized tighter control over billing cycles, standardized order to cash procedures, and change control for financial master data to reduce reliance on reactive on premise fixes. The Oracle NetSuite ERP deployment in the ERP Financial category was structured to centralize finance and billing functions and to provide a managed cloud release model for ongoing operational stability.
Subscription and Recurring Billing ERP 2020 2020
Adisa Food Service AI-Powered Application
Vendor
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Application
Category
Market
VAR/SI
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Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, Adisa Food Service deployed Zendesk Chat on its public website to enable real-time messaging for customer interactions. Adisa Food Service implemented Zendesk Chat, a Chatbots and Conversational AI application, to support customer service and web‑facing engagement for its Mexico operations. The implementation centered on a website-embedded chat widget providing live agent messaging, conversation history, basic reporting, and asynchronous follow-up workflows consistent with Chatbots and Conversational AI capabilities. Operational coverage focused on site-level deployment for online customer inquiries and front-line support teams, with agent workflow adjustments and governance around chat handling procedures, access controls, and retention of chat transcripts for continuity of service.
Adisa Food Service Collaboration
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VAR/SI
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Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2017 2017
In 2017 Adisa Food Service implemented GoDaddy Webmail as its hosted email and webmail platform. The deployment is notable within the Collaboration category and is surfaced on the company website, indicating corporate use of GoDaddy Webmail for external and internal email communications. The implementation centers on hosted mailbox provisioning, a browser based webmail interface, and standard mail transport and retrieval protocols consistent with hosted email offerings. Configuration work includes domain DNS MX record updates and control panel administration to manage user accounts, spam filtering settings, and mailbox quotas, reflecting typical Collaboration platform configuration activities. Operational coverage spans Adisa Food Service employees across its Mexico operations, providing email services to commercial, marketing, and operational functions. Governance is executed through centralized administrative controls in the GoDaddy management console, with account lifecycle and access managed through that hosted administrator interface and standard email client access via IMAP or SMTP where enabled.
Collaboration Collaboration 2017 2017
Adisa Food Service eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2020 2020
Adisa Food Service CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2018 2018
Adisa Food Service PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management, iPaaS (Integration Platform as a Service) PaaS 2019 2019
Adisa Food Service IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Adisa Food Service

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Adisa Food Service Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Adisa Food Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Adisa Food Service digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Adisa Food Service Technographics
Adisa Food Service is a Consumer Packaged Goods organization based in Mexico, with around 530 employees and annual revenues of $50.0 million.
Adisa Food Service operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zendesk Chat and GoDaddy Webmail, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Adisa Food Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zendesk and GoDaddy.
Adisa Food Service recently adopted applications including Shopify in 2021, Bold Subscriptions in 2020 and CartKit in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adisa Food Service’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Adisa Food Service’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adisa Food Service technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.