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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Admiral Consulting Group Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Admiral Consulting Group implemented Ruby Live Chat as a Chatbots and Conversational AI solution for its website and client engagement workflows. The deployment targeted the companys client service and business development functions, aligning conversational interactions with a small professional services operating model of roughly 50 employees. Ruby Live Chat was configured to provide real time agent-assisted conversations, scripted messaging and lead capture workflows, with session transcripts and basic reporting used to track interactions. The implementation emphasized a lightweight web integration and agent console appropriate for a compact internal support and sales team, reflecting typical Chatbots and Conversational AI capabilities such as canned responses, routing by availability, and scheduled coverage windows. Operationally the chat service was implemented on the public website and staffed by internal client service and sales personnel, with governance focused on chat availability and standardized response templates to ensure consistent handling. The companys public site also showed use of Pure Chat, indicating coexistence of multiple chat technologies on the web presence rather than a disclosed platform migration.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Admiral Consulting Group implemented Microsoft 365 to centralize Collaboration across the firm. The deployment uses Microsoft 365 and the company website references Office 365 Mail for external email presence. The implementation supports a 50 employee professional services firm based in the United States and targets internal communications and document management business functions. The cloud hosted Microsoft 365 tenancy provides hosted email through Office 365 Mail, cloud document storage, simultaneous editing, and team communication capabilities that align with Collaboration category workflows. Configuration included tenant level administration, user account provisioning, group and permission management, and shared document library and channel based collaboration patterns. Operational coverage spans all departments, with governance focused on centralized administration and identity based access controls tied to corporate email routing and the website email presence.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2016 2016
In 2016, Admiral Consulting Group implemented FreshDesk Customer Support to provide Customer Support for its client services and account management channels, with the application surfaced directly on the company website. The deployment targets a small professional services operation of approximately 50 employees and is configured to handle customer facing inquiries from the public site, centralizing incoming requests in FreshDesk Customer Support for tracking and response. The implementation uses FreshDesk Customer Support functionality typical for its category, including ticketing workflows, a web support widget embedded on the website, a knowledge base for self service, email channel capture, SLA driven routing, and role based agent queues. Operational coverage is focused on client services and account management teams, with governance established through centralized queues, escalation rules, and agent permissions to standardize response processes and ticket lifecycle management.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Admiral Consulting Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Admiral Consulting Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Admiral Consulting Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Admiral Consulting Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Admiral Consulting Group Technographics
Admiral Consulting Group is a Professional Services organization based in United States, with around 50 employees and annual revenues of $6.0 million.
Admiral Consulting Group operates a diverse technology stack with applications such as Ruby Live Chat, Microsoft 365 and FreshDesk Customer Support, covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
Admiral Consulting Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ruby, Microsoft and Freshworks.
Admiral Consulting Group recently adopted applications including Ruby Live Chat in 2019, FreshDesk Customer Support in 2016 and Microsoft 365 in 2015, highlighting its ongoing modernization strategy.
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Our research team continuously updates Admiral Consulting Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Admiral Consulting Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.