Farmington, 06032, CT,
United States
Adnet Technologies Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Adnet Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Adnet Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adnet Technologies has purchased the following applications: Microsoft 365 for Collaboration in 2017, DeskDirector for Customer Support in 2020, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adnet Technologies is running and its propensity to invest more and deepen its relationship with Microsoft , DeskDirector , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adnet Technologies revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adnet Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DeskDirector | Legacy | DeskDirector | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Adnet Technologies deployed DeskDirector as its Customer Support application on its corporate website. The DeskDirector implementation establishes a customer facing portal embedded into the website for ticket submission and self service, aligning with typical Customer Support workflows for a small professional services firm.
The DeskDirector deployment concentrates on ticket intake, customer authentication flows, knowledge base publishing, and automated acknowledgement communications, reflecting standard Customer Support modules. Operational scope is client facing support and account management, with governance organized around centralized support ownership in the service team, documented ticket handling procedures, and incremental configuration through the DeskDirector administrative console, and the implementation is surfaced directly on the company website.
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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