Adore Me Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Adore Me and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Adore Me employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adore Me has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Duet AI for Google Workspace for Generative AI Platforms in 2023, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adore Me is running and its propensity to invest more and deepen its relationship with Intuit , Stripe , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adore Me revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adore Me intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Adore Me implemented Intuit QuickBooks Enterprise to provide core ERP Financial functionality for its accounting and finance organization. The deployment focused on ensuring all business transactions were captured by posting and processing journal entries to QuickBooks Online, establishing a single ledger flow between the on premise enterprise instance and the cloud posting target.
The implementation emphasized journal entry processing and general ledger controls within Intuit QuickBooks Enterprise, with configuration for journal creation, approval routing, and automated posting to QuickBooks Online for consolidated reporting. Operational coverage centered on the finance and accounting departments, and the solution was configured to support month end reconciliation cycles and controlled ledger updates.
Governance was tightened around journal workflows, formalizing approval steps and segregation of duties for journal posting to preserve ledger integrity across Intuit QuickBooks Enterprise and the synchronized QuickBooks Online records. The configuration and process changes reflect typical ERP Financial priorities, prioritizing accurate journal processing, ledger reconciliation, and audit ready transaction trails over merchandising or inventory capabilities.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Duet AI for Google Workspace | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023 Adore Me implemented Duet AI for Google Workspace, adopting Generative AI Platforms capabilities to embed generative assistance directly into its Google Workspace environment. The deployment began as a trusted tester program that provided employees early access to Duet AI for testing and feedback ahead of broader availability.
The implementation focused on embedding Duet AI functionality across core collaboration apps, including Gmail, Calendar, Drive, Docs, Meet, Slides and Sheets, enabling users to write, visualize, organize and connect content within existing workflows. Practical uses called out by the company include generating production-worthy marketing copy, creating campaign outlines, and accelerating iterative content co-creation, aligning platform capabilities with marketing and creative workflows.
Operationally the rollout stayed within the Google Workspace boundary, working alongside the productivity tools Adore Me already uses and surfacing AI assistance in synchronous and asynchronous collaboration. The program targeted distributed teams across the organization and positioned Duet AI for Google Workspace to support business functions such as marketing, strategy and cross-functional campaign planning without requiring new external integrations.
Governance and rollout were organized around the trusted tester feedback loop, with employees providing early-stage input to shape broader adoption and configuration. Reported outcomes from the pilot included faster production of marketing materials and more time for creativity and innovation, as teams leverage Duet AI for Google Workspace to augment content creation and collaborative planning.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Adore Me implemented Zoom Chat (ex Solvvy), a Chatbots and Conversational AI application, on its website to support onsite customer engagement and self-service. The deployment used Zoom Video Communications technology to embed a web conversational assistant directly into the ecommerce storefront, linking the application to customer-facing touchpoints.
The implementation emphasized core chatbot capabilities, including knowledge base search, intent classification, guided self-service flows and automated FAQ resolution. Zoom Chat (ex Solvvy) was configured to handle routine transactional and support queries and to route or escalate complex issues to human agents through built-in escalation workflows.
Operational ownership resided with customer support and ecommerce teams, who were responsible for content curation, conversational response governance and iterative training based on conversation logs. Governance focused on maintaining the knowledge base, version control of conversational content and site-level rollout and tuning within the ecommerce domain.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2019 | 2019 |
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Call Tracking and Recording | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Customer Experience, Customer Data Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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