South Jordan, 84095, UT,
United States
AdvancedMD Technographics
AdvancedMD Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AdvancedMD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 AdvancedMD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AdvancedMD has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2006, ADP Recruiting for Recruiting, Applicant Tracking System in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AdvancedMD is running and its propensity to invest more and deepen its relationship with Oracle , Heartland, a Global Payments Company , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AdvancedMD revenues, which have grown to $125.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AdvancedMD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AdvancedMD Tech Stack and Enterprise Applications
AdvancedMD ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006 AdvancedMD implemented Oracle NetSuite ERP. AdvancedMD deployed Oracle NetSuite ERP in the ERP Financial category to unify customer relationship management and core financial workflows, consolidating CRM and ERP data to support end to end customer lifecycle tracking.
The implementation emphasized configuration of CRM capabilities together with core financial management modules typical of ERP Financial systems, including sales order to cash orchestration and consolidated accounting workflows. AdvancedMD cited NetSuite’s exceptional customization capabilities and a rapid pace of development and feature expansion, which supported tailoring of business tracking processes to the company’s service and billing models.
Operational coverage centered on sales, services, and finance departments, creating tightly integrated record structures between opportunity management, service delivery, and revenue processes. Oracle NetSuite ERP delivered the CRM plus ERP combination AdvancedMD described as enabling superbly tight integration between sales, services, and financial departments for more coherent customer lifecycle data.
Governance and rollout focused on aligning sales and service workflows with financial controls to improve billing and customer lifecycle visibility. Company leadership reported very strong business tracking of the customer lifecycle and highlighted customization and integration as the primary functional benefits of the deployment.
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Payment Processing | ERP |
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2019 | 2019 |
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AdvancedMD HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, AdvancedMD implemented ADP Recruiting as its applicant tracking system. ADP Recruiting is deployed on AdvancedMD's public career site and serves recruiting and talent acquisition activities for the company in the United States, providing a web-facing intake point for candidates.
Implementation centered on standard ATS modules, including job requisition publishing, career site integration for application capture, candidate profile and status tracking, and interview scheduling and workflow orchestration. The ADP Recruiting application was configured to present job postings on advancedmd.com and route applicants into structured pipelines for hiring manager review.
Operational ownership resides with AdvancedMD recruiting and HR teams, with role based access controls and configured requisition approval steps to support hiring governance. AdvancedMD ADP Recruiting Recruiting,Applicant Tracking System supports recruiting and related HR functions by centralizing applicant intake and candidate lifecycle management through the company's website.
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AdvancedMD AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, AdvancedMD deployed LivePerson Conversational Cloud on its website. The implementation places LivePerson Conversational Cloud into AdvancedMDs customer-facing stack under the Chatbots and Conversational AI category to enable web-based conversational interfaces for external users.
The deployment leverages core Chatbots and Conversational AI capabilities typical of the category, including conversational agents for automated responses, live chat handoff to human operators, channel orchestration for web messaging, and conversational analytics for interaction monitoring. LivePerson Conversational Cloud is configured to operate as the primary web chat and messaging layer, supporting scripted intents and runtime dialogue management.
Operational scope is focused on the AdvancedMD website, with governance and operational ownership aligned to digital operations and customer support functions. Governance practices emphasize conversational content management, intent taxonomy and routing rules to move conversations to human agents when required, and periodic review of dialogue flows to maintain relevance and compliance with service standards.
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AdvancedMD Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2018 | 2018 |
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AdvancedMD CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2024 | 2024 |
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CRM | CRM |
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2006 | 2006 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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AdvancedMD ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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AdvancedMD PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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AdvancedMD IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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AdvancedMD CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at AdvancedMD
Apps Being Evaluated by AdvancedMD Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||