Sydney, 2076, NSW,
Australia
Adventist Healthcare Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Adventist Healthcare Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 Adventist Healthcare Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adventist Healthcare Australia has purchased the following applications: Ascend SmartTouch Accounts Payable for AP Automation in 2019, PageUp ATS for Applicant Tracking System in 2017, Fred Office for Pharmacy Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adventist Healthcare Australia is running and its propensity to invest more and deepen its relationship with Ascend Software , Oracle , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adventist Healthcare Australia revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adventist Healthcare Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascend Software | Legacy | Ascend SmartTouch Accounts Payable | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Adventist Healthcare Australia implemented Ascend SmartTouch Accounts Payable to modernize its Accounts Payable operations and reduce manual invoice handling. The deployment bundled Ascend Software's SmartTouch AIR, SmartTouch AP and Imaging-as-a-Service into a cloud-based suite designed to automate invoice receipt, validation and coding while enforcing invoice policy and exception processing.
Ascend SmartTouch Accounts Payable was configured with Imaging-as-a-Service for document capture and centralized image storage, SmartTouch AIR to orchestrate automation and exception workflows, and SmartTouch AP to manage invoice processing and coding logic. The implementation included real-time integration with the organization ERP to support automated validation, policy checks and to surface actionable financial insights into transactional finance workflows.
Operational scope focused on the Accounts Payable department and broader financial operations, improving document visibility and control and reducing paper handling and routine manual work. Governance and process changes centered on centralized policy enforcement, exception routing and role-based approval workflows implemented inside the SmartTouch environment to shift repetitive tasks to automated processing.
Outcomes called out by the vendor and Adventist Healthcare Australia included automation of redundant tasks, lower operational costs, reduced paper handling and improved real-time financial visibility. Ascend SmartTouch Accounts Payable Accounts Payable aligned with the organization goal of creating a next-generation AP department to enable more informed decision-making.
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
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Core HR | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fred IT Group | Legacy | Fred Office | Pharmacy Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Adventist Healthcare Australia implemented Fred Office as its Pharmacy Management application. Fred Office was actively used in hospital pharmacy operational workflows at Sydney Adventist Hospital Wahroonga NSW between October 2015 and December 2016, supporting prescription and non prescription order processing and routine dispensing tasks.
Implementation covered core Pharmacy Management modules including order management for prescription and non prescription medicines, inventory replenishment and stock control, medication history access, dispensing and preparation of patient medication, and ward delivery orchestration. The application also supported discharge medication preparation and retail pharmacy shop operations when needed, reflecting combined inpatient and outpatient pharmacy functions.
Operational scope centered on the hospital pharmacy team with pharmacy junior staff using Fred Office to conduct orders, replenish stock, access medication histories on request, prepare and deliver medication stock to wards, and serve discharge patients. These workflows indicate configuration for medication record access controls, dispensing workflows, inventory transaction processing, and point of care stock provisioning across wards.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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