Gaithersburg, 20878, MD,
United States
Adventist Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Adventist Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6200 Adventist Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adventist Healthcare has purchased the following applications: Ascend SmartTouch Accounts Payable for AP Automation in 2019, AbsenceSoft for Absence and Leave Management in 2022, Accruent EMS for Facility Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adventist Healthcare is running and its propensity to invest more and deepen its relationship with Ascend Software , Workday , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adventist Healthcare revenues, which have grown to $5.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adventist Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascend Software | Legacy | Ascend SmartTouch Accounts Payable | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 Adventist Healthcare implemented Ascend SmartTouch Accounts Payable to modernize its Accounts Payable operations within its finance organization and support real-time financial visibility. The deployment targeted the Accounts Payable category and was scoped to automate invoice intake, validation, coding, and exception handling in the hospital system's centralized AP department.
The implementation bundled Ascend SmartTouch AP with Ascend SmartTouch AIR and Ascend Imaging-as-a-Service, configuring the suite as a cloud-based invoice processing and document management platform. Functional modules implemented included automated invoice receipt and capture, rules-based validation and coding, policy enforcement and exception processing, and imaging and document retention services tied to the IaaS offering.
Operationally the solution was integrated in real time with the organization’s ERP to enable invoice posting and workflow orchestration across AP and broader finance functions, while serving as the primary document visibility and control layer for payables. The rollout emphasized cloud provisioning and centralized processing for the Accounts Payable department, with process automation to reduce manual invoice handling and improve control over routing and approvals.
Governance design incorporated policy enforcement within automated workflows and exception queues to support tighter compliance and auditability in AP operations. Outcomes called out by the organization included faster innovation cycles, lower operational costs, reduced paper handling, improved document visibility and control, and the delivery of actionable financial insights in real time that the organization linked to improved decision-making and patient outcome support.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2014 | 2014 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2021 | 2021 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AbsenceSoft | Legacy | AbsenceSoft | Absence and Leave Management | HCM | n/a | 2022 | 2023 |
In 2022, Adventist Healthcare implemented AbsenceSoft to centralize absence tracking and time-off management across its U.S. hospitals and affiliated clinics. AbsenceSoft is deployed as the system of record for employee absence requests and manager approvals, Apps Category:
The deployment configured core AbsenceSoft capabilities including employee self-service absence requests, managerial approval workflows, absence type categorization, and standard reporting for HR. AbsenceSoft was configured to enforce policy-driven time-off accruals and approval thresholds, and to provide role-based access for HR administrators and people managers.
Operational coverage included HR, payroll adjacency, and frontline manager workflows across the health system, supporting the organization of roughly 6,200 employees. The implementation surfaced through the AbsenceTracker access portal hosted at AdventistHealthcare's AbsenceSoft login URL, which was used for employee and manager access to absence records.
Governance focused on HR process standardization, manager escalation paths, and centralized configuration of absence rules to ensure consistent policy application across sites. Implementation work emphasized configuration of approval chains, reporting visibility for HR operations, and administrative controls for absence category definitions.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2022 | 2022 |
|
|
|
|
|
Workforce Management | HCM |
|
2022 | 2023 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Adventist Healthcare implemented Accruent EMS. Adventist Healthcare implemented Accruent EMS Space Management Software to support facilities management and real estate operations across its healthcare campuses and support departments. The deployment concentrated on creating a centralized authoritative space inventory, occupancy tracking and move management capability.
Configuration encompassed modules for space inventory, occupancy analytics, move management, floorplan visualization and room scheduling, reflecting standard Space Management Software functionality. The implementation established formalized space governance, standardized room coding and change control workflows to coordinate space assignments and moves across clinical and administrative departments. Operational coverage targeted facilities and real estate functions to align space planning, utilization tracking and operational workflows.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics, Sales Analytics, Customer Support | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||