AEGON UK
Aegon Lochside Crescent, Edinburgh Park,
Edinburgh, EH12 9SE,
United Kingdom
Edinburgh, EH12 9SE,
United Kingdom
44 34 5608-1680
Insurance
AEGON UK Technographics
AEGON UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AEGON UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2136 AEGON UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AEGON UK has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Oracle Cloud HCM for Core HR in 2017, Pega Claims for Insurance for Insurance Claims Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AEGON UK is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AEGON UK revenues, which have grown to $717.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AEGON UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AEGON UK Tech Stack and Enterprise Applications
AEGON UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, AEGON UK implemented Oracle Cloud ERP. The deployment focused on core finance modules, specifically General Ledger, Cash Management and Accounts Payable, aligning the program to the ERP Financial category. Oracle Cloud ERP was provisioned to centralize accounting, treasury cash controls and payables workflows across the finance organization.
Configuration work emphasized chart of accounts consolidation, period close orchestration, cash reconciliation automation and invoice-to-pay processing, reflecting standard ERP Financial functional patterns. The implementation targeted enterprise finance operations and treasury teams, with governance adjustments to standardize month-end close processes and accounts payable approval workflows.
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Expense Management | ERP |
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2013 | 2013 |
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AEGON UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, AEGON UK implemented Oracle Cloud HCM. The insurer selected Oracle HR and Payroll from Symatrix to provide a single integrated HR platform and HR Self-Service, with the stated objective of transforming and enhancing the service capabilities of its HR function.
The implementation centered on cloud-based Core HR capabilities, configuring payroll, centralized employee records, and manager self-service to deliver real-time information and services to managers across the country. Governance and operational control were organized around HR-owned workflows and role-based access for managers and HR administrators, with the rollout focused on provisioning manager-facing self-service and centralized HR data to standardize service delivery.
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Core HR | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2018 | 2018 |
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AEGON UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Claims for Insurance | Insurance Claims Management | ERP Services and Operations | n/a | 2012 | 2015 |
In 2012, AEGON UK implemented Pega Claims for Insurance to centralize claims orchestration and unify servicing workflows. The deployment targeted the Insurance Claims Management category as a multi-year UK program intended to transform customer service and lifecycle servicing, positioning Pega Claims for Insurance as the central orchestration layer coordinating customer engagement and back-office claims activities.
Configuration emphasized case management, workflow orchestration, and business rules to kick off and manage claims workflows, with Pega Customer Service used to orchestrate customer interactions and first notice of loss processes. Automation focused on work routing and decision automation consistent with Insurance Claims Management practices, enabling unified handling of claims cases across channels and touchpoints.
Operational coverage included customer service teams and claims operations across AEGON UK, aligning front-office engagement and back-office processing to streamline lifecycle servicing. The implementation directly affected customer service and claims processing functions by consolidating engagement, case handling, and workflow coordination under the Pega platform.
Program governance followed a staged, multi-year rollout to align process owners and operational teams with new workflow governance and case management practices. Vendor-documented outcomes show net promoter score improving from -28 in 2012 to +18 by 2015 and first-call resolution increasing to approximately 80 percent, outcomes attributed to claims orchestration via Pega Customer Service.
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AEGON UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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AEGON UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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AEGON UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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AEGON UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2007 | 2007 |
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AEGON UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2014 | 2015 |
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Call Center | CRM |
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2014 | 2015 |
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Call Center | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2017 | 2017 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Social Media Management | CRM |
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2015 | 2015 |
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AEGON UK Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2011 | 2012 |
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Portfolio and Investment Management | Investment Management |
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2020 | 2020 |
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AEGON UK SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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AEGON UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2012 | 2012 |
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AEGON UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2010 | 2010 |
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Transactional Email | PaaS |
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2021 | 2021 |
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AEGON UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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AEGON UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at AEGON UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Controller | Director | Finance | |
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Head of Financial Planning & Analysis | Director | Finance | |
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IT Audit Manager | Manager | Risk | |
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Chief Risk Officer | CXO | Risk | |
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Financial Reporting Manager | Manager | Finance | |
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Lead IT Supplier Relationship Manager | Manager | IT | |
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Audit Manager | Manager | Risk | |
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Procurement Specialist | Manager | Procurement | |
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Financial Reporting Accountant | Manager | Finance | |
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Chief Operating Officer - Digital Solutions | CXO | IT | |
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IT Sourcing Manager | Manager | Procurement | |
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Senior Manager - Customer Experience & Insight | Manager | Customer Service | |
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Contact Center Manager | Manager | Customer Service | |
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Contact Centre Team Leader | Manager | Customer Service | |
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Senior Customer Journey and Experience Manager | Manager | Customer Service | |
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Customer Relations Manager | Manager | Customer Service | |
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Customer Loyalty | CXO | Customer Service | |
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Chief Risk Officer | CXO | Risk | |
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Actuary Manager | Manager | Risk | |
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Risk Management | Manager | Risk | |
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Reporting Actuary Manager | Manager | Risk | |
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CHRO, Aegon UK | CXO | HR | |
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Head of IT Delivery | Director | IT | |
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Head of HR Operations | Director | HR | |
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Global Tech Head of Strategy and Operations | Director | Finance | |
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Apps Being Evaluated by AEGON UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AEGON UK IT executives and key decision makers. This section highlights AEGON UK's latest recorded technology evaluations, including FIS Policy Administration Suite (formerly Compass) for Insurance Policy Administration on 2025-10-23, BlackRock Aladdin for Portfolio and Investment Management on 2025-06-17, and Bloomberg PORT Enterprise for Portfolio and Investment Risk Management on 2025-03-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AEGON UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-23 | AEGON UK | Evaluated | FIS Global | FIS Policy Administration Suite (formerly Compass) | Insurance Policy Administration | ERP Services and Operations |
| 2025-06-17 | AEGON UK | Evaluated | BlackRock | BlackRock Aladdin | Portfolio and Investment Management | Investment Management |
| 2025-03-31 | AEGON UK | Evaluated | Bloomberg | Bloomberg PORT Enterprise | Portfolio and Investment Risk Management | Investment Management |
FAQ - APPS RUN THE WORLD AEGON UK Technographics
AEGON UK is a Insurance organization based in United Kingdom,
with around 2136 employees and annual revenues of $717.0 million.
AEGON UK operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Pega Claims for Insurance,
covering areas like ERP Financial, Core HR and Insurance Claims Management.
AEGON UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Pegasystems.
AEGON UK recently adopted applications including
CallPage Automatic Call Distributor (ACD) in 2021, Amazon SES in 2021 and Oracle Cloud ERP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AEGON UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AEGON UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AEGON UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.