Edinburgh, EH12 9SE,
United Kingdom
AEGON UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AEGON UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2136 AEGON UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AEGON UK has purchased the following applications: IBM MQ API for API Management in 2013, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, GBST Catalyst for Asset and Wealth Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AEGON UK is running and its propensity to invest more and deepen its relationship with IBM , Microsoft , Pegasystems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AEGON UK revenues, which have grown to $717.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AEGON UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM MQ API | API Management | PaaS | n/a | 2013 | 2013 |
In 2013, AEGON UK developed architecture for a new direct to customer pension and ISA proposition using IBM MQ API within the API Management category to provide an API façade and messaging backbone for customer facing services. The implementation centered on exposing IBM MQ API endpoints and defining service contracts to support both synchronous and asynchronous interactions for front end channels and account processing flows.
The architecture implemented message-oriented middleware patterns, API gateway style routing, and transformation layers to normalize payloads between systems. Configuration work focused on API interface definition, queuing and routing rules using IBM MQ API, and standard API Management controls such as authentication, throttling, and logging to ensure predictable message delivery and auditability.
Integrations explicitly included Java application layers, CQ5 content delivery, IBM MQ messaging, Pega for process orchestration, and Salesforce for CRM integration, with IBM MQ API mediating between these platforms. Operational scope targeted the direct to customer distribution channel and connected both front office customer interactions and back office processing for pension and ISA products.
Governance measures were implemented around service interface standardization, API lifecycle controls including versioning, and orchestration of cross system workflows to support ongoing development and operations. The narrative records a platform integration architecture where IBM MQ API and API Management practices were used to coordinate Java, CQ5, MQ, Pega and Salesforce components for the new customer proposition.
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Apps Development | PaaS |
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2010 | 2010 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GBST | Legacy | GBST Catalyst | Asset and Wealth Management | Investment Management | n/a | 2011 | 2012 |
In 2011 AEGON UK selected GBST’s Composer administration platform and implemented GBST Catalyst within its Asset and Wealth Management environment to support retirement and workplace savings propositions across adviser and workplace channels. The deployment paired the GBST Catalyst digital front-end with Composer administration to deliver integrated digital interfaces and back-office automation.
Functional configuration emphasized customer-facing digital workflows and administrative processing, including digital client onboarding, adviser portals, workplace scheme enrollment, policy administration, contribution processing and automated back-office workflows, aligned with typical GBST Catalyst and Composer capabilities. The implementation relied on orchestration between the Catalyst front-end and the Composer administration layer to route transactions and maintain record consistency.
Operational coverage targeted retirement and workplace savings product lines and impacted operations, distribution and customer service functions, concentrating on adviser and workplace channels rather than enterprise-wide horizontal systems. Governance centered on centralized administration, standardized process controls and workflow automation to reduce manual handoffs and enforce consistent servicing rules.
The program delivered digital and back-office automation as part of the Composer and Catalyst implementation, and subsequent industry recognition of the GBST and Aegon partnership supports inferred adoption of GBST Catalyst as the digital front-end for these propositions.
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Portfolio and Investment Management | Investment Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2014 | 2015 |
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Call Center | CRM |
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2014 | 2015 |
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Call Center | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2017 | 2017 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Social Media Management | CRM |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Core HR | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2007 | 2007 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Insurance Claims Management | ERP Services and Operations |
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2012 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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