Dublin, K67 A2N5,
Ireland
Aer Lingus Technographics
Aer Lingus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aer Lingus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Aer Lingus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aer Lingus has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, Zellis HCM Cloud for Core HR in 2023, Lufthansa Systems Lido/Flight for Flight Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aer Lingus is running and its propensity to invest more and deepen its relationship with SAP , Zellis , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aer Lingus revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aer Lingus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aer Lingus Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2021 | 2022 |
Aer Lingus selected and deployed SAP S/4HANA in 2021 as its ERP Financial platform to replace a legacy system. The implementation was executed as a multi‑stream program with a defined Procurement stream that progressed from business case and RFP preparation through implementation, testing, go‑live and hypercare. The program also encompassed an Aruba implementation effort, and Aer Lingus subsequently ran a separate project to deliver smartDOCs, a new Direct Operating Cost system (discovery, explore, implementation, testing, go‑live and hypercare were all managed). Functional scope centers on core finance and procurement capabilities and the introduction of a dedicated direct operating cost application, indicating enterprise‑level standardization and automation of procurement and operational cost processes across the airline.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis HCM Cloud | Core HR | HCM | n/a | 2023 | 2023 |
In 2023, Aer Lingus implemented Zellis HCM Cloud as its Core HR platform. The deployment was positioned to centralize employee records and payroll administration for Aer Lingus’s workforce of approximately 4,500 employees in Ireland, consolidating HR and payroll functions onto a cloud-based HCM platform.
The implementation leveraged Zellis HCM Cloud’s cloud-based payroll and end-to-end HCM capabilities, reflecting hire-to-retire workflows that include payroll processing and core HR modules such as employee data management, onboarding, absence and time management, and benefits administration. Zellis HCM Cloud served as the primary Core HR application to standardize transactional HR processes and provide a single system of record for people data.
Rollout and operational ownership used Zellis Ireland’s managed services model to provide ongoing payroll administration and system management, bringing HR and payroll workflows under centralized governance and standardized operating procedures. The arrangement emphasized managed payroll operations and payroll security controls to protect payroll systems and people data, while consolidating HR operational responsibility across Aer Lingus’s HR and payroll teams.
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Core HR | HCM |
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2023 | 2023 |
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Employee Self Service | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lufthansa Systems AG | Legacy | Lufthansa Systems Lido/Flight | Flight Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Aer Lingus deployed Lufthansa Systems Lido/Flight in the Flight Management category. The vendor Lufthansa Systems AG lists Aer Lingus as a customer, and the implementation was positioned to support the airline's flight operations and dispatch functions.
The Lufthansa Systems Lido/Flight implementation encompassed core Flight Management capabilities including flight planning, navigation database distribution, operational performance calculations, crew briefing data and flight plan filing workflows, consistent with standard Flight Management functionality. Configuration work focused on aligning the Lido/Flight data feeds and planning workflows with Aer Lingus operational workflows for flight operations and dispatch, and the rollout required updates to procedures and operational governance to support crew briefing and flight operations use.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2013 | 2014 |
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IT Decision Makers and Key Stakeholders at Aer Lingus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aer Lingus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||