Aerial Direct
1 Barnes Wallis Road,
Fareham, PO15 5UA,
United Kingdom
Fareham, PO15 5UA,
United Kingdom
44 23 9260-3140
Communications
Aerial Direct Technographics
Aerial Direct Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aerial Direct and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 190 Aerial Direct employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aerial Direct has purchased the following applications: Sage Intacct for ERP Financial in 2024, LiveChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aerial Direct is running and its propensity to invest more and deepen its relationship with Sage , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aerial Direct revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aerial Direct intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aerial Direct Tech Stack and Enterprise Applications
Aerial Direct ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024, Aerial Direct implemented Sage Intacct as its ERP Financial application to centralize corporate accounting and financial management. The deployment uses Sage Intacct as a cloud native finance system, with Sage Intacct providing core general ledger and financial reporting capabilities aligned to the ERP Financial category. Aerial Direct is using Sage Intacct on their website, which confirms public reference to the platform in the company digital footprint.
Configuration focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management and financial reporting. Operational scope is centered on the finance and accounting function within the United Kingdom, with configuration work aimed at centralizing the chart of accounts and automating routine ledger processes. Governance trends emphasize finance process standardization and role based access controls consistent with cloud finance platforms, positioning Sage Intacct as the system of record for corporate financials.
|
Aerial Direct AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Aerial Direct implemented LiveChat on their website. Aerial Direct implemented LiveChat, a Chatbots and Conversational AI application, to provide website based customer engagement and support across its digital storefront.
The deployment consisted of the LiveChat web widget embedded site wide and agent facing console access provisioned for customer service and online sales staff. Functional capabilities implemented align with Chatbots and Conversational AI workflows, including real time messaging, visitor tracking for proactive engagement, canned responses and chat transcripts to support case handoff and auditability. Operational scope covered customer service and online sales use cases on the United Kingdom site and was managed through role based access and agent queue configuration to route chats to service and sales teams, with configuration of response templates and transcript retention to govern consistency.
|
Aerial Direct Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Aerial Direct implemented Microsoft 365 as its primary Collaboration platform. The deployment is documented on the company website and positions Microsoft 365 as the cloud-hosted suite supporting core communications and office productivity for the UK-based communications provider.
The Microsoft 365 implementation at Aerial Direct encompasses standard Collaboration capabilities including cloud email and calendaring, productivity applications, and document collaboration services such as Exchange Online, SharePoint Online and OneDrive for Business, together with real-time communications and team collaboration functionality. The environment is consistent with a tenant-based, SaaS deployment model, with centralized user provisioning and identity management aligned to the Microsoft 365 tenant and directory services. Administrative governance appears focused on role-based access, mailbox and document library controls, and centralized administration for workplace collaboration across the organization.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Aerial Direct eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
|
Aerial Direct CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Engagement | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
Aerial Direct PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Aerial Direct IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Aerial Direct CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Aerial Direct
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aerial Direct Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aerial Direct IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aerial Direct digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Aerial Direct Technographics
Aerial Direct is a Communications organization based in United Kingdom,
with around 190 employees and annual revenues of $20.0 million.
Aerial Direct operates a diverse technology stack with applications such as
Sage Intacct, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Aerial Direct has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, LiveChat, Inc. and Microsoft.
Aerial Direct recently adopted applications including
Sage Intacct in 2024, Zoho Mail in 2022 and Zoominfo Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aerial Direct’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aerial Direct’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aerial Direct technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.