Coatesville, 19320, PA,
United States
Aerzen USA Technographics
Aerzen USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aerzen USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Aerzen USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aerzen USA has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2011, Hotjar for Customer Experience in 2017, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aerzen USA is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Listrak or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aerzen USA revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aerzen USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aerzen USA Tech Stack and Enterprise Applications
Aerzen USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2011 | 2012 |
In 2011, Aerzen USA implemented Microsoft Dynamics NAV as its ERP Financial system. The deployment positioned Microsoft Dynamics NAV as the central ERP Financial application supporting billing and collections for Aerzen USA's US operations and finance organization.
Configuration centered on accounts receivable and credit management capabilities within Microsoft Dynamics NAV, leveraging invoicing, statement generation, scheduled reminders and automated collections workflows. The implementation used Navision ERP functionality to standardize document production and to orchestrate reminder schedules, aligning system-driven actions with the companys invoicing cadence.
Operational scope covered the finance and credit collections teams at Aerzen USA, formalizing collections procedures inside Microsoft Dynamics NAV and embedding workflow-driven credit and collections activities into day-to-day operations. Governance focused on configuring system rules and scheduled processes to enforce consistent statement distribution and reminder sequencing across the organization.
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ERP Financial | ERP |
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2024 | 2024 |
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Aerzen USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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Aerzen USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Aerzen Usa implemented Slack Connect to centralize external and internal messaging. Slack Connect is used as a Collaboration application for the 10-employee distribution firm, providing channel-based messaging and external shared channels to support sales and field operations communications. The deployment was provisioned as a cloud-hosted SaaS instance sized for the full employee base and configured for file sharing and asynchronous communications.
The implementation emphasizes lightweight governance, with centralized administrative provisioning, guest invitation controls, and documented approval workflows for supplier and customer channel access. The Slack Connect deployment sits alongside the company’s Salesforce deployment and a corporate website hosted on Amazon EC2, forming a small-scale communications layer integrated into existing commercial and web infrastructure. Operational coverage is company-wide within the United States, focused on improving collaboration for sales, service, and operations teams.
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Collaboration | Collaboration |
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2022 | 2022 |
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Aerzen USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2024 | 2024 |
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Aerzen USA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Aerzen USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Aerzen USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Aerzen USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| Director Of Operations | Director | Finance | ||||
| President | CXO | Finance | ||||
| Director of Accounting & Finance | Director | Finance |
Apps Being Evaluated by Aerzen USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-10-14 | Aerzen USA | Evaluated | Keap (formerly Infusionsoft) | Keap CRM | CRM | CRM |