AFL Global
170 Ridgeview Center Dr,
Duncan, 29334, SC,
United States
Duncan, 29334, SC,
United States
1 800-235-3423
Communications
AFL Global Technographics
AFL Global Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AFL Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5800 AFL Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AFL Global has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2014, NetCracker BSS/OSS for OSS/BSS in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AFL Global is running and its propensity to invest more and deepen its relationship with Oracle , UKG , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AFL Global revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AFL Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AFL Global Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014, AFL Global implemented Oracle E-Business Suite as its ERP Financial platform. The deployment targeted core finance and procurement functions and extended to order management supporting AFL's manufacturing, connectivity product lines and engineering and installation services for telecom customers.
The Oracle E-Business Suite implementation included Oracle Order Management and Procurement P2P capabilities alongside standard ERP Financial functionality such as general ledger, accounts payable, accounts receivable and fixed asset accounting. Configuration and development work emphasized transaction flow alignment between order-to-cash and procure-to-pay processes, with formal testing cycles and end-user reviews specified in technical and business requirements.
Operationally the program required interoperability with AFL's broader application estate, reflecting IT requirements to integrate with CRM systems, SharePoint and data management and business intelligence tools. Project staffing and execution involved IT Business Solution Architects, Business Analysts, Systems Administrators and Infrastructure teams to coordinate application configuration, environment compatibility and deployment activities.
Governance processes incorporated managed change requests, super user engagement, formal end-user training and the creation of user manuals and guidelines. System support responsibilities included configuration maintenance, incident analysis and regular collaboration between business analysts and technical teams to resolve systems issues and refine functional requirements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2014 | 2015 |
In 2014, AFL Global implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR system to centralize employee records and standardize HR workflows. The deployment focused on Human Resources functions including onboarding, employee file management, payroll-related documentation, and termination processing across AFL Global operations.
The implementation leveraged UKG Pro HCM Employee File Management to convert paper records to electronic files, enabling a paperless environment for offer letters, employment agreements, new hire paperwork, I-9 documentation, FMLA, ADA, STD LTD records, performance improvement plans, and verification of employment. UKG Pro HCM was configured to support onboarding checklists, document uploads, and maintenance of payroll documentation such as increases, stipends, telephone requests, and car allowances.
UKG Pro HCM operated alongside Oracle procurement workflows, with HR personnel creating purchase orders in Oracle and routing requisitions for approvals outside of the Core HR system. Operational coverage included AFL Global HR teams and recruiters supporting sites such as the Duncan South Carolina facility and a Monterrey Mexico site, with the system used for day one new hire processing and routine HR recordkeeping.
Governance and process changes included role-based responsibilities for uploading and maintaining employee files, training and supervision of temporary staff to execute the file migration, and established procedures for termination notifications to IT and for pulling employee documentation in response to subpoenas and litigation requests. UKG Pro HCM supported a consolidated HR recordkeeping model, embedding document management and core HR workflows into AFL Global Human Resources operations.
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Payroll | HCM |
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2014 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, AFL Global deployed NetCracker BSS/OSS to consolidate operational and business support functions for its fiber and transport services. The NetCracker BSS/OSS implementation targeted OSS/BSS capabilities to support field provisioning, service activation, and operational support across access and transport networks.
The implementation emphasized provisioning and commissioning workflows, circuit acceptance testing, and network resource management functionality. NetCracker BSS/OSS was used to centralize trouble ticket handling and element level operations, aligning with existing network resource management activities noted in the environment, including NetCracker 7.2 NRM and ticket queue processes.
The deployment integrated with AFL Global field operations tooling and operational processes, leveraging workforce management and ticketing interfaces such as WFM and TRS Ticket Inquiry, and operating within Citrix XenApp delivered consoles where present. Operational coverage included field technicians, NOC and provisioning teams supporting collocations and datacenter work across US carrier sites named in operational records, and it supported server, switch and router configuration, alarm monitoring, remote testing, and turn up activities.
Governance and rollout centered on procedural documentation and commissioning standards, incorporating SMOP and EMOP style operational documentation, as built and engineering documentation workflows, and standardized ticketing and escalation procedures. The implementation focused on embedding service activation, provisioning and maintenance workflows into NetCracker BSS/OSS to create repeatable operational processes for AFL Global field and operations teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2020 | 2020 |
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Procurement | Procurement |
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2020 | 2020 |
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Sourcing | Procurement |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at AFL Global
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AFL Global Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AFL Global Technographics
AFL Global is a Communications organization based in United States,
with around 5800 employees and annual revenues of $1.60 billion.
AFL Global operates a diverse technology stack with applications such as
Oracle E-Business Suite, UKG Pro HCM (ex UltiPro HCM) and NetCracker BSS/OSS,
covering areas like ERP Financial, Core HR and OSS/BSS.
AFL Global has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and NEC Corporation.
AFL Global recently adopted applications including
Dropbox Business in 2021, Adobe Experience Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AFL Global’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AFL Global’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AFL Global technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.