London, W10 5XL,
United Kingdom
Age UK Kensington & Chelsea Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Age UK Kensington & Chelsea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95 Age UK Kensington & Chelsea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Age UK Kensington & Chelsea has purchased the following applications: Microsoft Power BI for Analytics and BI in 2020, Twilio Programmable Voice for API Management in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Age UK Kensington & Chelsea is running and its propensity to invest more and deepen its relationship with Microsoft , Twilio , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Age UK Kensington & Chelsea revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Age UK Kensington & Chelsea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Programmable Voice | API Management | PaaS | n/a | 2020 | 2020 | In 2020 Age UK Kensington & Chelsea implemented Twilio Programmable Voice to modernize its Call in Time telephone befriending service. The deployment used Twilio Programmable Voice within an API Management context alongside Twilio Programmable SMS to automate volunteer screening, matching, scheduling and call connections for older people in the United Kingdom. The implementation was structured around cloud telephony APIs and event webhooks to orchestrate call control flows, automated screening questionnaires, and session-level call recording for safeguarding and reporting. Functional modules included volunteer screening and verification, automated matching and queuing logic, outbound and inbound call connection orchestration, and integrated call logging and recording managed through Twilio Programmable Voice. Operational scope centered on the Call in Time service, with volunteer coordination and operations teams using the platform to handle befriending calls. The Twilio configuration standardized workflows for screening, scheduling and call handoff, improving operational consistency and procedural adherence across the service. The Twilio-powered solution allowed Age UK Kensington & Chelsea to scale capacity dramatically, transforming a manual system handling approximately 3,500 calls per month into a highly automated service capable of delivering thousands more calls per week, and improving safeguarding and recording practices through persistent call logs and recordings. | |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Natural Language Processing | AI-Powered Application |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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